New Mexico’s Trusted Plumbing & HVAC Contractor for 35+ Years
Air Conditioning
Heating
Plumbing
Commercial HVAC
Water Treatment
Reliable HVAC & Plumbing Services in Dona Ana and Surrounding Areas.
At Sun City Plumbing & Heating, we’re dedicated to helping our neighbors enjoy a higher level of comfort and reliability from their heating and cooling equipment. We offer the following residential and commercial air conditioning, heating and plumbing services.
Heating and air conditioning repairs
Plumbing repairs and remodeling
Water treatment services
Heating and Air Conditioning Installations and replacements
Water heater repair and replacement
Sheet metal fabrication
Heating, Air Conditioning and Plumbing Preventive maintenance plans
Water Softener and Drinking Water Systems
Call Us For A Free Estimate: (575) 446-4196
Air Conditioning Repairs, Maintenance and Installations
From maintaining your current air conditioner to selecting a new system, our experts will keep your home cool and comfortable throughout the spring and summer. AC tune-ups and repair services help your HVAC equipment last longer and perform better. Our maintenance plan maintains your warranty, optimal efficiency and reliability, along with discounts on other services.
Heating Maintenance, Repairs and Installations
Our professionals can help you enjoy a cozy, worry-free heating season from the last day of autumn to the first day of spring. Whether we’re performing a tune-up or installing a new heat pump in an existing home or new construction, we take the time to ensure that our work meets the highest quality standards.
Sun City is the Number 1 plumbing & heating company in Las Cruces. Two years ago I had my bathroom tub removed, new tile installed. It's on their web page! This week I had three new grab bars installed, kitchen sink repair and a new higher toilet installed. Todd was the grab bar guy and did a great job, demo'ing the walls, installing the supports for the bars, repairing the walls, matching and repainting the repaired walls. Unlike other repair folks, he cleaned up completely! Well done! Thanks!
John R.
00:04 19 Jun 19
Todd came today and did some work on the heat pump because we had a leak during our last rain storm . He saw a couple of spots he didn't like so fixed them also. Would recommend them to anyone.
Cindy R.
22:12 17 Jun 19
The plumbing team showed up on time, got the required work done quickly and professionally. The price was fair and the billing could not have been easier on the iPad. Dell and Ben were as competent and pleasant as one could hope for. I would be happy to have them and the company back for my next plumbing job.
William M.
19:31 17 Jun 19
A+! On short notice, Manny from Sun City came to my home early in the morning to fix a seriously flooding air conditioner drain and fixed it professionally and expertly and all at a good, fair price. This is a really great technician and a really great company! Its a good thing I now know Sun City! Thank you.
Tom Reavey, J.
16:38 17 Jun 19
Sun City was the best! They were prompt, did everything they said they were going to do, were courteous and explained every step, finished on time, cleaned up as they went--thanks Leo, Louis, David the electrician and Juan the plumber!! You guys were great--and I would hire this company again in a second!
Linda
20:17 14 Jun 19
Very friendly and quick service! Abe Guerra was vey thorough and did an amazing job! Thank you so much!
Alyssa M.
22:18 12 Jun 19
I signed up for a yearly maintenance plan for my condo. The stars really aligned, as my HVAC system had to have a couple of fan motors replaced.How lucky that all was fixed before a major failure during extreme heat and before additional and permanent damage could happen to the system. This experience has made a real believer out of me for an annual maintenance check of my HVAC system. In addition, Fernando was an excellent service tech! I have been a homeowner for 40 plus years and he is one of the best service techs I have ever worked with. Sun City keep up this level of service and this level of employee. Well done! Highly recommended!
Teresa G.
21:32 10 Jun 19
It was a pleasure working with your technician Mike. He is very personable, knowledgable, thorough and hardworking. His equipment check was superb and we hope we get to work with him on our future appointments.
Harry M.
21:00 07 Jun 19
Excellent work. Thank you Jason for helping me with my cooler issues. Mike the technician was absolutely wonderful and very customer oriented. I forsee doing more business with your company in the future. Again thank you and have a great day.
Raquel M.
21:48 05 Jun 19
Matthew showed up this morning on time and ready to go. Fixed the swamp cooler no problem 👍 and made arrangements for another problem. Very efficient very courteous. Highly recommend.
Mark G.
16:06 05 Jun 19
After discovering a leak in my mechanical room, Sun City came to the rescue. The hole left in the wall was atrocious, but Todd from Sun City showed up with great enthusiasm and optimism. He was very professional from the start to finish. You could tell he took pride in his work. I expected just a smooth finish with maybe some paint to cover since it was just an exterior mechanical room. But no, he had matched the texture and paint to finish. I was impressed to say the least. I would recommend Todd from Sun City if you want true professionalism to get the job done. Thank you Todd!
chris S.
15:10 05 Jun 19
This is our first appt as members of the annual service care plan. Manny was the a/c tech and was friendly and professional. He answered our questions clearly and patiently. Thank you Sun City for being the best in the business!
grego S.
17:48 04 Jun 19
Alex came by for a seasonal change over and an estimate for a new furnace. Punctual, personable, and thorough going, he took time explaining everything, with no high pressure sales approach. Instead he was reasonable, knowledgeable, thought options through with me, took the time. Well done; such competence and respect for the customer is refreshing and inspires confidence in the company. They've got my business from now on. 5/31/19 update. Just wanted to add a follow-up on the installation of the furnace and evaporative cooler. Raul and Jeff arrived promptly for the install, were down to business right out of the gate, courteous, efficient, and conscientious. They problem solved creatively with consultation by staff at the office when there was an unexpected complication (went out of their way, very honest), and genuinely demonstrated pride in the job they were doing (rare nowadays in my experience). Alex came by after the work was done to do a walk through with me and again was generous with his time and attention to detail, ensuring my satisfaction with the work. Without exaggeration, every member of their team with whom I interacted was first rate and unfailingly professional, including Holly in scheduling and Jason, a manager with whom I spoke briefly when the above mentioned unanticipated complication arose during the installation. The work culture in this business must be remarkable; these folks are good, really good.
James R.
21:45 31 May 19
Raul and Jeff arrived to replace four commercial HVACs. They did the entire job in 3.5 days. No complications what so ever. Very professional, worked around our employee schedules, parking, etc. These guys know what they are doing!
JoeD C.
19:26 31 May 19
Fernando came out last Sunday and today, Wednesday, along with my electrician and was on time both days, very friendly, very knowledgeable, and did an outstanding job getting my AC working again. Thank you Sun City for a good job. I will recommend your company to anyone. Thanks, John Mattern and Natalie Mattern
Natalie M.
18:02 29 May 19
Fernando and Frank were awesome the AC went out in our Gym and the patients were so hot. I called they came and ordered what we needed and got it fixed right away THANK YOU Sun City.
shelly B.
20:43 28 May 19
Dell of Sun City was the best plumber I've had in my home in a very long time! He arrived promptly, got the work done in half the time I expected, and then - a miracle happened - he cleaned up after himself and threw out the trash! Thanks, Dell, you made my day.
Linda S.
15:06 23 May 19
Wonderfully professional experience when Alex serviced both of our units. Friendly, knowledgeable and quick witted, he answered all of the questions and did a great job "training us" on our equipment. Would highly recommend!
Nancy P.
20:59 21 May 19
My husband and l really appreciate Rich it was so nice to have a personable young man explain what needed to be done and knew what to do. Thank you Rich. Will use you guys for all our plumbing needs thanks again
Maurice L.
22:45 13 May 19
We've been very happy with Sun City Plumbing since we began using them two years ago. Their technicians take their time and do a great job. So far they have repaired the shower plumbing we inherited upon purchase of our house, installed new thermostats and done bi-annual heatnig and cooling prep. They are personable, take tiime to answer questions, and leave me feeling confident. Frank just left, and I am ready for summer!
John K.
17:13 08 May 19
Richard and Ben came out to service our water heater and they were wonderful. Very professional and kind. I will continue to use this company for many years to come. Thank you for all of the help!
Jessica R.
15:24 07 May 19
We've had Richard come out to our house at least on 3 separate service appts and he ALWAYS does an amazing job! He is a professional and fixes the problem(s) quickly and perfectly. We are very appreciative of both Richard and Ben. Thank you SO much guys!
LC C.
16:22 06 May 19
I was hearing a loud noise every time my air-conditioner came so I called Sun City plumbing and heating as I always do they sent out Alex he arrived on time he was very kind and patient he figured out what it was in no time. I so appreciate how professional Alex was. I always go through sun city plumbing and heating.I have not had anything but good professional work done at my home by them. I would recommend them to all my family and friends.
Jacque C.
21:39 03 May 19
Alex, Raul and Jeff thanks for your professional and courteous work! We will surely enjoy our new AC/Furnace - Charlie H.
Charlie H.
17:54 03 May 19
Conversion to refrigerated air was a big deal to me. From start to finish, EVERYONE was very professional and customer friendly. Raul and Jeff were great: knowledgeable, worked hard, answered questions and cleaned up as they went along. Installation was fast and then afterwards, Alex, came out for final inspection and answer any other questions. Holly, was most helpful with scheduling and paperwork. Sun City was the best choice for me and I recommend them 110%.
Pamela C.
22:14 01 May 19
Mathew and Mike arrived early and did the job quickly and efficiently.
Dale E.
18:05 29 Apr 19
Victor came out on Saturday afternoon late when I called about my AC blowing hot. He stayed until the Ac was fixed. Another AC company had looked at the AC that morning and did not fix the problem. Victor was very professional and knew exactly what to do to fix things. Thank you Victor.
Liz A.
13:59 28 Apr 19
Excellent service!!! My Mother has heat sensitive animals and people in her home, and Eddie Lar, Evelyn and Victor made it work, so she didn’t have to wait another 4 days before someone could come and take a look at her cooling system. Quick and easy service!! The best in Las Cruces!!! Thank you!!!!
Zondria L.
21:31 19 Apr 19
Thank you Eddie, Jesus and Jesse. We are super pleased. You guys were professional and very helpful. Also, thank you Jason, it’s nice when you can find a company that you can trust. -Kevin & Sheyla
Kevin R.
00:55 19 Apr 19
Rich was very professional, explained everything and did a great job. Sink/plumbing was cleaner than when I showed it to him. Highly,recommended and will definitely call on again.
Zdzislaw S.
18:47 18 Apr 19
Alex was here yesterday to fix our thermostat problem. We were very pleased with his explanation of the problem and how fast it was fixed. Alex is a very knowledgeable and experienced rep of Sun City Plumbing. He is also a very nice people person.
XxSkyline224xX
18:23 17 Apr 19
Sun City Plumbing is prompt, courteous, and they do a great job! I have used them three times now, and have been happy with their technicians and service. Abe worked on my evaporative cooler today and he was Great!
sue Y.
17:33 17 Apr 19
Alex came to the house on a Saturday, gave us professional service and suggested short-term and long-term fixes. Great job!Alex came again today and fixed the AC. I asked him for a breakdown of his estimate for replacing the whole unit. After hearing his breakdown, the warranties on both parts and labor - it really helps move to make the best decision.
Vernon B.
21:48 15 Apr 19
Alex was here again this morning - I can't really add a lot to my earlier review, but Sun City and Alex are winners in our book. These guys are great! They come twice a year to switch us from cooling to heating in the fall, and heating to cooling in the spring. Our filters are a little complicated, and one of them requires moving a heavy grand piano to access it. Alex is our super-hero. He's knows his stuff and he's unfailingly cheerful. And he's got the piano moving down! I highly recommend Sun City (and Alex!).
Cathy C.
16:34 15 Apr 19
EXCEPTIONAL COMPANY! In Las Cruces finding professional companies in the building trades can be challenging. However, Sun City is the exception. They arrive when they say they will. Efficient workers. I’ve had 6 of their guys do work for me and they’ve all been great. I especially enjoyed Nick’s crew and will be requesting them whenever possible.
Matt S.
15:15 11 Apr 19
Jeff and Raul did an excellent job installing a cooler for me. Highly professional and efficient.
Dorian R.
20:44 08 Apr 19
Alex came to do maintenance on the AC units for both of our houses. He was quick, efficient, kind, and knowledgeable. Holly was awesome in accommodating our busy schedule to set up a follow-up visit for minor repairs. We love dealing with Sun City Plumbing!
Florencio Avitia J.
18:00 30 Mar 19
Simple install of filter and water softening system got complicated by limited space and severe weather, but Richard stayed late, accommodated our travel schedule and got everything done. Thanks!
Don G.
21:54 28 Mar 19
Rich installed a pressure relief valve, was very thorough and took note of placement of the access box in relation to the water main box. Excellent job.
Jim H.
15:37 28 Mar 19
Richard at Sun City Plumbing and Heating analyzed a water temperature problem others had not been able to solve. He was both friendly and professional. As a result I now enjoy nice hot soaks in my new tub!
Linda M.
16:50 27 Mar 19
Alex from Sun City was on time and extremely professional and courteous. Most helpful in addressing any of our concerns and giving us info on new Heating/AC units. Thanks Alex!
Mike R.
17:48 26 Mar 19
Alex did our annual Spring systems maintenance and replaced our Dual Run Capacitor. Alex is very knowledgeable, professional and very pleasant. Alex takes time to explain everything to me.
Lisa T.
19:38 21 Mar 19
Alex does a thorough job and is patient in answering questions.
Kourtney V.
02:52 20 Mar 19
Jose did a fantastic job coming over and giving us an estimate to have a new furnace installed last Friday. He was professional and knew exactly what we wanted and needed. Eddie and Jesus did a wonderful job removing and installing our new Trane furnace yesterday; they were professional and knew what needed to be done. I appreciate they weren't in a hurry and it took 2 days. The workmanship is beautiful!! Jose came out, inspected and checked the calibration - all was good! Jose, Eddie and Jesus made a great team! Thank you! Tell you Dad - David I send my regards. I worked at the City and always enjoyed working with him.
Mary A.
15:58 13 Mar 19
very fast response. Professional techs. Gets the job done quickly and efficiently. Affordable. Highly recommended.
Vicki H.
06:34 12 Mar 19
Alex completed the spring servicing on our Trane units this past Wednesday. He arrived right on time and did a great job as always.
Stephen T.
18:14 10 Mar 19
We had our house switched to refrigerated air. Raul and Jeff did a wonderful job. Everything looks nice and works. The guys were very professional and did not leave a mess anywhere. Jose was very helpful, explaining everything to me.
micah C.
14:31 06 Mar 19
Alex serviced our Hvac systems today. He was excellent. He answered questions and seemed to really care about his work. Thanks Sun City!
DONA C.
17:44 05 Mar 19
Raul and Jeff were amazing, as is the company, Sun City! They worked hard, consistently, and explained everything to me as they were working. They showed me how everything worked, and cleaned up after the job was complete. They, along with Sun City, have always been kind and courteous. They have excellent customer service! Thanks!
Sue M.
20:42 25 Feb 19
Very professional, courteous, neat and did a great job of cleaning up after work was done
Vic & Cher Q.
14:57 14 Feb 19
I called Sun City on a Friday morning after 11am. I explained my heating problem to Eddie and he scheduled Alex to come between 3:30 and 4:30pm. Alex came about 4:30 diagnosed the problem as a malfunctioning switch, had Jose another tech bring him the part and had the heater functioning by about 6:00. The cost seems reasonable and the timely service was excellent. Alex and Jose were both friendly and informative, answering all of my questions.
Wally H.
18:16 09 Feb 19
The technician Richard was very knowledgeable and courteous. He kept me well informed and completed the services very quickly. I would highly recommend him and Sun City to my friends.
Paddy O.
23:48 08 Feb 19
We called for service first thing this morning, and Alex was at the house before 9AM. He quickly took care of the problem and thoroughly explained both what he did and how we could prevent it from happening again. Great call!
Mary Ann G.
18:03 30 Jan 19
This company is fantastic. Matt was professional, kind, and the company was extremely fair in what they charged. I recommend them 100%
Nancy H.
17:13 29 Jan 19
An efficient team, from the first office contact through the evaluation, installation, and follow-up inspection. This was the largest of 4 jobs Sun City has done on my residential home during the last 14 years. They replaced an 18 year old rooftop heating/cooling unit. They identified and rectified a too-small inlet from the original builder, replaced the supporting frame, made the roof watertight, and did a very neat cabling and wiring job. Matt did the original evaluation, Ramon and Jesus the installation, with Jim providing guidance relating to increasing the inlet, making a new frame, and replacing the Register. Jose performed the follow-up inspection. Despite the unexpected additional work, there was no additional charge. The rescheduling of the crane to move the old & new units to the roof worked flawlessly. The office registered the unit with Trane, providing the warranty at close, and a pre-completed form to apply for a rebate from El Paso Electric. In summary, Sun City provided a team of specialists who executed flawlessly.
robin T.
22:55 10 Jan 19
Very happy with the work they did to replace/upgrade our hvac system. They worked fast, clean & very professional. Will work with them again to replace our remaining hvac system.
Angela C.
16:25 10 Jan 19
Richard did a very nice job for the project I had. The company seemed to be very customer orientated with very fair pricing. They were referred to me by a neighbor and I would recommend them to others.
Dean M.
14:43 05 Jan 19
The plumbing in my house kept breaking, leaks under the foundation kept popping up. CJ, NICK, Zack and Todd from Sun City Plumbing came over and completely installed all new pluming. Running the new plumbing thru the attic. These guys a very professional and there work is top notch. I highly recommend there services.
Austin S.
22:16 26 Dec 18
Rich and Dell replaced our water softener. To begin with they arrived at the scheduled time. They quickly installed my new unit and then took time to explain how to operate it and answered all my questions. They were courteous and were not exasperated by my questions. Before leaving they completely cleaned up. Nice job for a fair price. I'd use them again.
Joel C.
20:12 18 Dec 18
My furnace wasn't working so I called Sun City Plumbing and Heating. They were able to send a technician that same day. Fernando was quick to find the problem and fixed the furnace in under an hour. I would look into their membership program to save some money and receive discounts on repairs. Great service.
Abraham H.
23:33 17 Dec 18
Two BIG thank you's' to Sun City Plumbing & Heating !!! Thanks first to Victor who came and serviced our system about a month ago. Wow! Great experience! Fair price for thorough maitainance service! Thanks also to Matthew today for urgent repair services! We called with a new heating issue, burner shutdown. Matthew came within 30 minutes and diagnosed the problem, had the correct sensor in the utility truck and replaced it quickly. Matthew checked our heater function and verified it as a safely operating system, afterwards checking for carbon monoxide, at zero. Very professional, affordable and friendly services. All our questions were answered.
Jae Jae's C.
19:06 17 Dec 18
Professional, courteous, correctly identified the problem, correctly fixed it. A great company. No need to look further.
Nancy J D.
02:01 11 Dec 18
Raul & Jeff showed up on time both days to start the install of a new heating & cooling system & completed the work timely. They took care of my house & put tarps on the floor. They were very courteous & polite. Jose came a week later for a walk through & showed me how to use & care for the system. Again he was very courteous & listened to & answered my questions thoroughly. They have definitely earned my trust & I will call them for future work.
Bea L.
21:31 10 Dec 18
This is my second year using Sun City Plumbing. They have excellent customer service and I want to especially thank Alex for doing an outstanding job servicing two furnace units. He was very professional, knowledgeable, and courteous. Thanks Alex.
Teresa L.
22:24 21 Nov 18
Excellent service! Sun City Plumbing gave me a window of 2:30pm-3:30pm, showed up at 2:30 on the dot! Was very impressed with the quick service and explanation of repairs on our ancient wall heating unit. Very quick and reasonable costs!
Greta V.
19:01 21 Nov 18
We had a serious, time-critical heating problem that couldn’t be fixed by other companies. We called Sun City P&H and they came right out, on time, as agreed upon. Jose immediately knew what the problem was, bought the parts necessary to fix the problem, and our under-floor heating was operating the same day. He also took the initiative to remedy a safety concern. Jose was very professional, and truly a great guy to interact with. We highly recommend the company and this fine employee.
Stevie S.
00:11 10 Nov 18
Alex did an amazing job!! This company always comes through! 24-7 I would not use anyone else for my heating and cooling needs. Alex called, make sure we were home, completed the job on time and at the price agreed upon....no surprises...Thanks You.
Ray Horvath P.
14:16 07 Nov 18
Great technicians and service that's why we've used them for years.
Lucy S.
15:27 30 Oct 18
We had a small problem with our service call on 10/25. Called Sun City and Richard came on 10/26 and solved the issue. Richard was extremely knowledgeable and really knows his trade. He explained everything thoroughly and gave us a good overview as to how we could improve our plumbing issues. Sun City is amazing and would recommend them to anyone.
Wayne S.
12:18 27 Oct 18
Our AC unit stopped working, and we chose to call Sun City based on the Google rating. Matt came out the next day, was on time, polite, and answered all of our questions. He was efficient, and immediately figured out our capacitor had failed. The fix was quick and a lot less expensive than we feared. We were also pleased to find that Sun City offered a military discount, a 30 day guarantee on labor, and the part has a 2 year warranty! We are very happy with the service, and will likely use Sun City again should the need arise.
Penelope R.
15:42 18 Sep 18
We want to thank jeff n and raul m for the great services and jim and jason for getting our house back together
Linda T.
20:54 12 Sep 18
Once upon a time…….or last week……a family came home to find a wet spot had appeared on the downstairs ceiling. Knowing this was not a good sign the family summoned the Plumb-gician. They tried the easy route first and cut a hole in the ceiling. The pipe fairy had apparently decided to make the work as interesting as possible for them so the leak was farther up into the wall and unreachable below. I forget the name of the first technician, and misplaced his business card, but he was amazing. He had Dave Olguin come out to give us our options for fixing the leak. The first guy was incredibly nice and friendly, and answered all my questions. My dad owned an HVAC & Plumbing company, so I know how to do stuff……although as I learned from him, things have really changed since I last did anything. I really appreciated him taking the time to explain things, and why they were the way they were. The option we went with was to replace the shower since they had to cut a hole in the tile wall. The next day the crew that arrived for this job was Ben and Stevie. Apparently the best way to ward off the evil leak fairys was for Ben to melodically chant…..or you might call it singing. They were both incredibly friendly. I was disappointed a bit though because Stevie said Ben does a killer Katie Perry and Miley Cyrus. I only heard 80s hairbands.The final guy to show up was the sheetrock guy Todd. I spent a delightful 2 ½ days with him as he repaired all the various sheetrock problems and filled in the places around the tub. He truly was the icing on the cake. Artistry doesn’t adequately describe his work. I love that Sun City has a sheetrock person on staff. In the past I have tried to find someone to do a patch and nobody wants to do the smaller jobs. Them having this available saved me a lot of time and headaches because they did everything that needed done start to finish. The best part though is the quality of the work. I don’t know that I have ever seen anyone do such amazing work. He is definitely an asset to the company.This morning I got and walked around looking at everything now that it has had about 24hrs to dry. I finally got out my magnifying glass, and I THINK maybe I can tell where one tiny edge of the patching work is at. My dad always told me you can do things cheap or you can do them right. We chose the top of the options for this repair and it was money very well spent.
walter C.
16:55 24 Aug 18
I would just like to thank Frank for a job well done. We had air conditioning issues and didn't know who to call. We were refered to multipe contractors but picked Sun City because of their A+ BBB rating. So glad we did.Frank explained what was done, the warranty and service contracts that we can purchase for the future to keep the furnace and air conditioner running properly. Thank you Frank.
margaret S.
15:23 23 Aug 18
I just moved to Las Cruces from California and had an issue with our AC unit. I called Sun City this morning and they were able to have a tech (Shelby) come out and service my AC and had it back working in short order. Very professional and friendly service, I highly recommend them.
Bob G.
02:31 18 Aug 18
Amazing.!! The best place in town, The staff is ALL super friendly and they have great customer service skills. The staff really seem to enjoy their job they are always positive and friendly. Suncity is really blessed to have such an amazing crew, Call them you won’t regret it 😉
Evelyn J.
18:05 17 Aug 18
Just had a plumbing job done by three FANTASTIC guys that work for Sun City Plumbing and Heating: Nick, Zak, and CJ. Not only were these guys extremely nice, informative, and amazing at what they do, they were so good that a job projected to be a week and a half they finished in 4 days! It was actually a pleasure having them here. A+ service and experience from those three! Would recommend this company to anyone!
Julie K.
21:42 15 Aug 18
I recently had a Mini split air conditioner installed in my garage. I was fortunate enough to have Eddie and Fabian as my installers. I’ve learned that over time, as you have service providers come to your home to perform some work for you, you never really know the quality of work they will perform. Despite the references, it’s really how you feel they performed. Well, Eddie and Fabian proved to be an exemplary team. They really did work with each other and independently very well. They seemed to communicate telepathically. Very few spoken words between them, they just got the job done. Each was very professional and polite and even took time to answer my questions. They were minimally invasive with what they needed to cut and remove to install this unit in my garage and on my roof. Their cleanup process was meticulous. Honestly, they left the job site as clean as it was when they arrived. In addition, there was some electrical work required for this installation. The electrician on this job was David. His mindset of doing a quality job really impressed me. I felt very confident with the work he performed. Overall, I’m pleased with the unit that was installed and honestly recommend Sun City, Eddie and Fabian to take care of you.
MDJTUBE
18:13 28 Jul 18
Louis D. was prompt and identifyed the air conditioning problem quickly,and fixed the issue quickly. I am very pleased with his work and expertise.
Alan B.
18:48 27 Jul 18
I received "old fashion" service where the customer is treated with respect, courtesy, professionalism and promptness. Nick and CJ installed both my new water heater and softner under extreme heat and yet demonstrated they take pride in completing their task with accuracy. I was impressed their supervisor, David, came out to the worksite a few days later to inspect Nick and CJ's work and reiterated how the water softner functions and made himself available to any further questions. It's great to know good "old fashion" service is still alive and well.
Elena L.
00:50 19 Jul 18
Very professional and on time! We had a new package unit installed by Sun City. We we're very pleased with Jose as he came and inspected our home and gave our estimate. When the new unit arrived that was installed by Lupe and Jesse, they were on time and very proficient. They cleaned up everything really well when done. We had the unit installed 3 months ago and have had no issues whatsoever. Highly recommend this very professional company.
Sharon R.
23:50 18 Jul 18
Great work and honest company. Clean job site and friendly fast service. Thank you Raul and Jeff for a job well done!
Javier P.
14:40 11 Jul 18
Genevieve O.
22:08 06 Jul 18
Nick and CJ are awesome very professional I highly recommend them for any plumbing or heating repair
Vincent A.
22:52 20 Jun 18
Can't beat the best in town, hands down the best
Edward K.
04:03 12 Jun 18
We have used your services for different reasons. Water heater repairs and replacement, refriigeration unit, faucet repairs. Always pleased with service! Prompt courteous and knowledgeable. Keep on doing what you're doing!!
Socorro A.
20:12 05 Jun 18
Masako C.
22:56 18 May 18
Quick, fast & trouble-free outdoor installation of new condenser.
Randy G.
17:36 18 May 18
I purchased a new garbage disposal, RO, and tankless water heater through them. I've had their service care plan for my AC, prior. The care plan was the best investment I've made on my house. Richard, Stevie, and Chris all came to install all systems in one day - 5 days after I approved the estimate. I've saved money by bundling and discounts from my care plan. More importantly, the technicians value their work and take pride in their setup. Thank you Sun City.
Carlos M. Herrera J.
20:57 13 May 18
Leo and Luis were great. They showed up when they said they would, and got the job done quickly and efficiently.
Mary H.
20:09 11 May 18
Nick and C.J. were here today extending my gas line for a stove and their work was excellent. They went beyond the call of duty explaining everything to me, and I feel very happy with their professional work ethic and ability. Thanks, Sun City for your support in getting my kitchen ready to cook up a storm...These two guys get a round of applause from me!
Teresa P.
20:37 03 May 18
We had the water heater job from hell. The heating elements had gone out even though it was only five years old, but the kicker was that the heater was located under the $4,000 granite kitchen counter (bad planning I know)! Estaban tackled the job without any fuss or apprehension (I had enough for both of us) and solved the whole problem in a short time and we are as good as new. That young man knows his business. I highly recommend him and Sun City. Wow, what service. It was my first experience with this company, but they have made a devoted client out of me!
Edward H.
20:57 01 May 18
Leo and Luis arrived promptly between 8 and 8:30 this morning, as scheduled, to install my new Rheem air conditioning unit on the roof. They were quiet and quick, very courteous, and made the entire experience pleasant, which made having to spend all that money a little less painful! I trust Sun City. They have all my business.
Jean B.
21:33 27 Apr 18
Did a refrigerated air installation. Very professional, personable and knowledgeable.
Mark P.
01:36 27 Apr 18
Raul and Jeff did an outstanding job. They were professional and extremely knowledgeable about a.c. and furnace units. Highly recommend them.
terry S.
21:28 24 Apr 18
A few days ago, Luis D. came out to perform our semi-annual service on the heating/air conditioning system. My wife and I had not worked with Luis before, but certainly found Luis to be typical of the highly trained professionals that have come out in previous years. I especially appreciated Luis's suggestions about how we might keep our home cooler without significantly raising our air conditioning bills. This is our 12th year working with the technicians at Sun City, and we greatly appreciate having skilled and caring technicians like Luis available to keep our systems functioning optimally.
Jesse O.
22:24 23 Apr 18
Richatd was very helpful and let me know exactly what he was doing very professional
Samuel H.
21:10 19 Apr 18
Used this company a couple times now and have been satisfied with my service each occasion! Stevie was the gentleman who installed my water heater and fixed a backed up kitchen sink. Incredibly personable and intelligent person who did their job extremely well! I will continue to use this company for any further needs because of their wonderful employees and impeccable work!
Melody P.
01:46 18 Apr 18
Having purchased their service plan, Frank came to my home and checked out both of my a/c units. He is professional, and knowledgeable. One of my units did not get the readings he had expected (it was slightly off) so he set up another time to return for a courtesy check. He spent a good amount of time at the house making sure everything was ok. I appreciate he never made me feel like he was rushed. He answered all my questions and gave me advice on what to look for if I did have to replace the unit. I will request him next time I need service. Thanks Frank!
Michelle
04:11 12 Apr 18
Called early on a Saturday morning with a leak in the front yard. Stevie arrived after a reasonable wait since the answering service had to wake him. This young man was polite, professional, personable and clearly knew what he was doing. He identified the problem in short order and had it fixed in no time. Very relieved to know that competent help is on the way! We have used Sun City for work on our coolers in the past and have always been happy with service. Thank you, Stevie!
Marcy T.
14:54 10 Apr 18
Todd did an excellent job building our heater decks. Fast and clean install.Thank you,Barnett's Las Cruces Harley Davidson
R S.
22:18 05 Apr 18
Sun City has taken care of my home since it was built. The previous owner kept great notes, as did Sun City. As a result, when a water heater needed to be replaced, the same technician who installed the first one, came to install the replacement.Recently, a toilet wasn't working well. Esteban came out and found the problem in a matter of minutes. His good work saved us a lot of money since we were thinking the toilet would need to be replaced.It's always been great working with Sun City!
Kevin G.
19:28 29 Mar 18
Professional, quality workmanship from every member of the Sun City staff. Richard was wonderful from estimate to completion. His skills give me great confidence that my plumbing issues are in the past. He was a great asset in handling all of the remodels and unexpected leaks and challenges of my old pipes. Manny did an awesome job getting my kitchen sink back in the countertop and making sure it was in good working order. He went the extra mile in cleaning up previous poor installation. Todd is incredible! He is the finishing touch when you hire Sun City to do your work. His ability to repair the necessary drywall demolition is so well done that not only can you not tell where the repair was made, but I was afraid that it was going to be too good for the existing wall. The office personnel, Eddie and Evelyn, were always ready to help and Dave was instrumental in helping me with insurance headaches. Can't say enough good things about my experience with Sun City!
Ann M.
15:21 26 Mar 18
This is my go-to shop for plumbing and HVAC. Jeff N and Raul M converted me to refrigerated air recently and, like all the other Sun City techs I've dealt with, they were courteous, helpful, and they knew their stuff.
Andrew B.
14:22 20 Mar 18
Esteban B. was our plumber. He was timely, knowledgeable, and quickly recommended a plan of action to solve the mystery of why our bathroom had an overwhelming sulfur dioxide odor. The cost was reasonable. I highly recommend Sun City Plumbing.
James E.
16:22 15 Mar 18
We had a major water heater gas leak late in the evening. Contacted Sun City. Fantastic and immediate service. The very next morning Esteban Burcham showed up with a top of the line water heater to resolve our problem. I am a confirmed DYI person. Esteban is a master plumber. The work was done quickly, efficiently, and perfectly. What's not to like. Use Sun City because they are the best.
Peter M.
21:26 14 Mar 18
Shelby, Leo, and Eddie changed out our HVAC unit. They arrived on time and did a great job. Leo and Eddie did the installation work while Shelby performed her service technician duties. Shelby really impressed me with her technical knowledge and skills. It was a pleasure working with all three of them. Thanks!
R C
19:25 09 Mar 18
Wow! Technicians Raul and Jeff were very knowledge and hospitable. They arrived on time, consciensus, good work, and cleaned up the place very well. Explained to me any issues I had expressed an interest. Thank you!
Sharon S.
22:47 13 Feb 18
Estevan replaced my hot water heater here in L.C. Sun City employees are professional, timely, courteous, and do quality work. Highly recommend…
Byron C.
03:23 02 Feb 18
Recommended by contractor who did roof replacement for insurance company; Raul and Jeff were professional and efficient and very pleasant. They did a quick job replacing the small a/c that had caused the leak, and did a great clean-up job when they were finished. Highly recommend this company.
Janet D.
16:35 30 Jan 18
Smart and efficient service always. Sun City takes care of my home and my business. I trust them to do it right the first time. I was especially pleased with the time that LD took to teach me about my mini-split and HVAC system on my last maintenance visit. He's really good at his job. The other point to be made is that I'm really glad I let Jim talk me into my mini split. I have a two story house and it was always a challenge to cool and/or heat the upstairs depending upon the seasons. Now my upstairs master bedroom/bath is like a retreat, always comfortable. It was a small investment for the return on comfort. I'm worth it! Thanks!
Trevas Y.
22:05 12 Jan 18
Very knowledgeable, were very pleasant to work with. Chris the plumber was very precise, accurate, and fast at replacing our hot water heater. He also made sure we understood how the new one operates before he left. Will definitely use them again.
Jackie S.
21:05 08 Jan 18
Frank provided very timely and thorough service, diagnosing and solving a furnace problem quickly after another HVAC company was stumped. I would recommend Sun City for all HVAC and plumbing needs. Very professional with reasonable prices.
David K.
20:43 27 Dec 17
Jose, Luis, Leo and Todd work on my new air conditioner recently. the work so far is good.
thanh N.
22:12 07 Dec 17
Good company
Lupe M.
02:11 01 Dec 17
We called Sun City Plumbing and Heating to do a number of projects in our home. Before the appointment date Richard came to our home and walked through it to make sure things would go smoothly the day the work would take place. He answered all my questions and was very knowledgeable. The day of the work he and Estevan worked the entire day and were an amazing team. They were friendly and courteous the entire time. We will continue to use Sun City and would recommend them to anyone.
Erika B.
21:20 29 Nov 17
Sabrina W.
19:37 10 Nov 17
We had a new refrigerated air unit installed by Lupe and Jesse. They were friendly and very knowledgeable. I am very impressed by the service they provided and would recommend Sun City to anyone.
Pamela I.
22:43 19 Oct 17
Leo, Luis, Shawn replaced our office HVAC unit; they showed up on time, worked quickly and professionally, cleaned everything up afterwards, and kept us well informed through the whole process. Final bill was as agreed - no surprises. Highly recommend SCP.
Aran A.
20:55 07 Sep 17
Very happy with the overall service from the 3 technicians that came to replace our 2 refrigerated air units. Leo, Shawn and Luis arrived early, on time with all the equipment needed to handle the job...even brought a crane! They worked throughout the day in the hot heat to make sure the units were working as quickly as possible. Leo installed the new thermostats for the units inside the house and made sure they were working properly, and that I knew how to operate them before leaving. I would recommend Sun City Plumbing & Heating, Inc. to anyone looking for professional, experienced service.
Valerie S.
22:59 28 Aug 17
Sun City did a great job installing my tankless gas water heater. Nick, CJ, and Todd were really nice and helpful throughout the install. What a great group!
Ellen B.
12:24 26 Aug 17
These guys are on point. Isaac and others provided the best service ever!!!
Martin M.
17:51 25 Aug 17
Our representative Isaac was very professional and did a great job.
Logan M.
15:35 22 Aug 17
Isaac and Chris were great!! I am a maintenance man here in Las Cruces, these guys interact with my tenants and they are very professional... I am glad we are using SUN CITY PLUMBING... I would recommend them to anyone!
Tomas And Eva H.
18:25 16 Aug 17
Isaac was the technician(plumber) that installed our new water heater today, and I found him professional, personable, and very informative about hot water heater issues and how best to maintain our new purchase. His work was immaculate, and I would recommend Isaac and sun city plumbing to anyone wanting excellence in exchange for hard earned money. If there were more employees like Isaac, who take pride in their work, life would be a bit easier. Thanks for a great job, Isaac, (and sun city plumbing)
barton M.
22:45 15 Aug 17
Shelby was very professional and was able to diagnose my air conditioning problem. She explained the problem clearly to me, ordered the part and repaired my unit. I would recommend her to anyone with a heating or cooling problem.
Donna W.
19:59 12 Aug 17
Frank and Victor were very responsive and courteous during the process of fixing my AC. They had a thorough knowledge of what was wrong and how to fix it.
David M
20:23 07 Aug 17
Isaac was straight up and to the point, he went above and beyond. Would recommend for future project's.
Chris M.
21:30 02 Aug 17
Was very happy with the fast, friendly and professional service provided by Richard and everyone at Sun City Plumbing.
robert P.
23:57 22 Jul 17
Estevan and Shelby were very professional and helpful. They arrived on time and took very good care of us. Thanks for the great service!
Cynthia A.
22:12 18 Jul 17
So far so good. Frank was out the next morning to diagnose the problem with my AC. He was polite, friendly and very very patient. Poor guy had to deal with my warranty company on the phone for a good 2 hours and then me being indecisive. End result, I'll be getting a new unit. My only issue is that it won't be until July 17th. 🙁 It's 91 degrees in my house.
Julia J.
00:29 08 Jul 17
Candice C.
22:57 07 Jul 17
Sun City Heating ( and Cooling ) provides THE BEST SERVICE AND FOLLOW UP of any Las Cruces HVAC service company. Professional, polite, and, most of all, honest. I have tried several companies and I am thankful I found Sun City.
Frank P.
15:31 03 Jul 17
Chris installed our new water heater and did an excellent job. He was very friendly and it was great having employee like him handle our service.
Tommy S.
18:56 29 Jun 17
Richard came out when I had a problem with a possible gas leak. He immediately put me at ease, explained exactly what he was going to do, and kept me updated as he worked. Answered my questions, and was obviously knowledgable about what he was doing and very professional and courteous! I will call Sun city again if I need to, and make sure to request Richard!
Shannon D.
18:18 26 Jun 17
A big Thank You to Jeff Nieto and Raul Moreno for their hard work in installing a new AC while outside temperatures reached 109 degrees. Jeff and Raul were extremely professional and very efficient. Kudos to Sun City Plumbing & Heating
Cindy S.
21:15 23 Jun 17
Absolutely fantastic! Fast, professional and knowledgeable. Jose, Lupe, Jeff and Victor were all very informative and professional. I recommend Sun City without any reservations.
Larry S.
15:33 23 Jun 17
Always dependable! Even in our terrible heat wave, our technician Frank was prompt and courteous. He worked diligently and explained everything to our satisfaction. Thank you Frank and Sun City - always the service I call!
Debra K.
16:28 21 Jun 17
I had a soft water system and sediment filter installed in our new home last year. Isaac did the install. He was courteous and professional. Today, I needed to have the filter changed in the sediment filter and again Isaac came out, as requested. I had noticed the value for the filter was installed in what appeared to me to be backwards. He said I was correct, changed it out, and now the water flows properly. He changed and filter and brought me another for later. I had tried to do it myself, but forgot to reduce the house pressure on the system. I am 71 years old, and plumbing is something I only do sometimes. It's very nice to have someone like Isaac that treats you as a person who has a brain in her head.
Shirley C.
19:43 14 Jun 17
Outstanding service from Jose. He was very patient, informative and methodical in his approach which resulting in our air conditioning unit being fixed in the minimal amount of time with minimal amount of money. In addition to his excellent work he was excellent at educating me on the spot about what he was doing and why.
James M.
20:10 12 Jun 17
We are grateful and amazed at how well our (overwhelming to us) plumbing issue was resolved. Isaac was friendly, professional and super fast at fixing our problem and very couteous considering it was a sudden on call "emergency" for us. Meeting a real life plumber that saved the day for our house was like seeing a super hero to my 4-year-old. I can not say enough good about our experience with Isaac at Sun City.
Christy S.
09:18 11 Jun 17
Sun City was amazing. The customer service was pleasant and they were all very professional. It was already late in the day but they were out immediately to my house. The plumber we had out, Issac was professional and went above and beyond to help us out with fixing our issue. Definitely will come back to them if we need help again.
Christina D.
23:54 09 Jun 17
Isaac from Sun City arrived on time, was very knowledgeable and was able to repair a water leak inside a wall in a very timely manner. He did such a good job, that we had Isaac come back and rework the plumbing for three sinks bypassing a totally plugged drain.
EorJ W.
18:26 04 Jun 17
Great experience. Within 2 hours of calling my toilet was fixed. Chris was friendly and patient about explaining the repair. I would have given 5 stars but I wasn't able to use a credit card.
Janet W.
15:51 04 Jun 17
Isaac and Jace what a GREAT team!!! I am a property manager here in Las Cruces, therefore these guys interact with my tenants and they are very professional... I am glad we started using SUN CITY PLUMBING... I would recommend them!!👍
Leandra D.
21:44 17 May 17
I used Sun City again because of the previous great work they did in my home. These guys are always courteous and professional. I needed my AC replaced this time, and I couldn't be happier with job they did. The service was impeccable! Lupe and Adam were fantastic. Some of my AC piping was in need of repair too, and Lupe got it all looking brand new. Thank you guys again for another stellar job. I wouldn't use anyone else! I would like to add that the next day, Jose came out to do a secondary inspection, go over the warranty, and operational components of the system. He was also very professional and courteous. Thank you!!!
Tara V.
22:54 12 May 17
Daniel and Shawn provided a very professional installation of our new HVAC system. Old connections were replaced and care was taken in the routing of ducts and wiring. The install took about a half day longer than expected; but, they came in on their Friday off to complete the job before the weekend. The system has been operational two weeks now and is running great.
MackNCAT P.
22:36 07 May 17
This morning Estevan came right on time and cleaned out a stopped up bathroom sink and got two sluggish toilets to flush, He was very pleasant and worked quickly. It was a pleasure to have him in my home.
Don D.
15:43 01 May 17
The Plumber Richard (Rich) that was on call and arrived at my Home within 30-45 minutes after i had called the office. Upon his arrival he asked me about my issue and got to work on it. He was very informative and explained his insights on what needed to be done to fix my water leak promptly. He performed the repair quickly and was very knowledgeable, informative on how he was going to repair my water leak. I could not have asked for a more professional and courteous person to perform this work. If I ever have plumbing needs in the future, and I would request Richard. Lastly, Sun City you did a great job of scheduling the appointment on the same day. I was very satisfied with Rich's work.Thank you.
Chris M.
15:04 01 May 17
The Plumber that you sent to my Home "Isaac" did a fantastic job. He arrived on time, provided his insights on what needed to be done to correct my plumbing issues, performed the repair quickly and was extremely diligent in the cleanup afterwards. I could not have asked for a more professional and courteous person to perform this work. If I ever have plumbing needs in the future, Isaac is who I would request. Lastly, Sun City, you did a great job of scheduling the appointment, verifying with me on the day prior to the repair and then showing up when expected. A very good experience for me, thank you.
Craig A.
20:28 25 Apr 17
Sun City did awesome work replacing the condensing unit for my house. They told me all the issues and helped me save on cost. They worked on the issue immediately and professionally. This is my go-to for service. I strongly recommend.
Ray S.
15:14 21 Apr 17
Our AC was blowing warm air. Our service/repair man was named Frank and he was excellent. He was very knowledgeable and clearly explained the issue and provided all the information I needed about the repair and further maintenance. I highly recommend Frank as he was very kind and professional. Great friendly service and a job well done. Thank you.
david P.
21:36 15 Apr 17
Excellent experience, first time I've ever hired a plumber! Usually do my own small jobs, but wanted to replace a gas water heater with a tankless unit. The guys from Sun City came out right away, looked over the project, and discussed all the options. I challenged them to complete the job in 48 hours, and they rose to the occasion and got it done!An installer was on site the next morning, and pretty much made the unit operational by the end of the day so that my family could take showers that day. Then, they came back the next day to finish everything up and walk me through the operation and maintenance of the new tankless unit. In the end, there was a small error on the original estimate - a charge wasn't calculated correctly - and they were professional enough to honor their written estimate. I was very impressed with their service and professionalism across the board.Heck, I might not do as much of my own work on the plumbing anymore!
HighLonesomeRob
20:03 12 Apr 17
On time. Good work. Very professional. I definitely recommend them. 4/11/2017 another job and Estevan kept up the GOOD quality as previously said.
Joaquin S.
22:15 11 Apr 17
We always appreciate the timely service Sun City gives. Most recently Isaac replaced our toilet. He was fast, courteous, and went the extra mile to leave the area clean.
Stephanie C B.
02:47 03 Apr 17
Just had sevceral repairs to plumbing done. From the first phone call to the visit and work Sun City was on the ball. Richard was knowledgable and efficient. He left the worksite clean and neat, and suggested steps we could take to improve other plumbing issues. Would definitely recommend them to others and use them again ourselves.
Lucille D.
17:04 24 Mar 17
Luis did an excellent job installing vents for my range and dryer. Very professional and great workmanship.
Michael H.
06:20 23 Mar 17
Patricia L.
02:40 17 Mar 17
They provide great service, Esteban was awesome, he was very friendly. I will highly recommend Sun city Plumbing to anyone. Thank you, Sun City for your great service.
Brenda F.
14:31 09 Mar 17
Adrian V.
21:17 05 Mar 17
Nick and Nate... what a team. They installed a gas line to a fireplace in our home. They were so careful to be certain everything was perfectly done. They even found two gas leaks outside, which had probably been there for a while and tightened the pipes and stopped the leak. They were very thorough. I would very strongly recommend them for future work. Also, Jason came out to give us a bid on the work and was very careful to explain details of the job and even took my call with questions about the fireplace insert while I was at Western Stove. He talked to the experts there to ensure I was getting the correct materials. Great job to all at Sun City. We use them for all of our plumbing.
Shirley C.
19:49 03 Mar 17
Sun City Plumbing & Heating was great, Estevan did an amazing job fixing my bathroom's plumbing. I will absolutely call them if I ever have an issue with my plumbing!!
patrick M.
23:33 21 Feb 17
Isaac and Chris made a service call today to my house at 966 Ivydale Dr. They were very professional and thorough - Isaac was very informative and answered all our questions. I recommend him enthusiastically.
Mohammad R.
02:03 16 Feb 17
This past week has been a blessing everyone is like a big family and won't let you down a perfect environment to strive. Thanks for the opportunity and I will give my all..
Alexyys S.
00:02 11 Feb 17
I am a general contractor with 30 plus years of experience. Over the years I have used many sub-contractors and have found Sun City to be one of the best both with repairs and new installations. One of the few that I can recommend without reservations. Most recently, working with Jim who help design the system, and Raul, Jeff, Lucio, and Lupe who installed the new HVAC system, I was very pleased the professionalism and the quality of the work.
Carl B.
13:55 10 Feb 17
We had a great exprience. From the Sales person, installers, to the technician who followed up after work was done. The sales person was great he just gave us our options, answered all of our questions and gave us a quote without pressure to choose. We thought we might have to replace duct work and the sales person said they could repair. He didn't try to sell us something we didn't want. He was also very knowledgeable. We asked for both a evaporative cooling and refridgerated AC qoute. He didn't try to persuade us either way (we got the refridgerated ac by the way). Very impressed. The installers came on time when they said they would. The best part was when they were done with one part they cleaned up they didn't wait for the end of day or end of project. They gave good suggestions when they needed a decision on something. Ask for Jeff Nieto and Raul Moreno to install. They did a great job and they were very courtious. They did the job in the time frame they said they would. The follow-up technician was very knowledgeable and answered all my question. He wasn't in a rush and made sure I was completly satisfied. We have had work done on our house before by a different company and it was a terrible experience. I would reccommend these guys to everyone. Great job thanks for the great job done and the friendly, knowledable staff! If I could give 10 stars I would
Mike G.
16:37 06 Feb 17
Have dealt with your Company because of my air conditioner. Recently, called for plumbing services and as always Eddie who took my call and Estevan, the plumber, very professionals. Thank you for your service!!!
Margie S.
23:48 29 Jan 17
Jose came out and installed a bathroom exhaust fan that I provided. He worked quickly, and did a great job. He cleaned up after the job was done. I would definitely recommend Sun City Plumbing!
Rodger P.
17:30 29 Jan 17
Isaac and Frank repaired a service manifold in my home and installed a pressure regulator on my home supply line. They showed up when they said they would and worked hard and steady all afternoon. When they were done the leaks were fixed and the mess was cleaned up. My yard is desert landscaped with small rocks on an erosion prone hill. The rocks keep my yard from washing away. The most telling thing about their visit is that when they were done with the plumbing work and with no prompting from me, they fixed the footprints they left in the rocks. This helps prevent erosion. No service person (postman, power company meter reader, UPS guy, etc) has EVER fixed their footprints when they took a shortcut across my yard. That was very professional and showed respect for the customer's property. Excellent job by both men.
Keith z
18:11 28 Jan 17
I would just like to say that I can't say enough about the crew that installed our Mitsubishi ductless Air and heating system. My wife and I love the ease of use and the savings in our utility bill. The crew of Jeff,Nieto, Raul, Victor and Fernando could not have been more professional. They made sure the job was done right. We Thank you guy's again. P.S. Hey Raul the Elliptical is still here waiting for you.
Mike L.
21:05 23 Jan 17
Isaac was the guy that helped us. He is a nice guy, and worked fast.
josue M.
17:28 22 Dec 16
Todd's friendly attitude and diligent service to repair damage to the driveway was very much appreciated and professionally done.
flowblue26
22:32 19 Dec 16
Richard did a great job replacing my water heater and tuning up my water softening system.
Bomb R.
16:06 26 Nov 16
So I had Estevan with Sun City come out when I scheduled to have a new sink, garbage disposal and dishwasher installed. They gave me a one hour window of time that he would arrive and he was there 5 min early of the top of the window... very impressive. I really appreciated Steve's way with my family, respectfulness and efficiency. He also told me how much he enjoyed his job... that tells me a lot about the company! I will certainly use them again if a need arises.
Grant F.
17:00 12 Nov 16
3 November 2016: Once again Sun City came to the rescue! The main drain was clogged with tree roots which had grown into the pipe from a poor repair from another company several years ago. Once Estevan located the problem, work to clear the blockage was made a priority job by Sun City scheduling (thank you, Eddie!). While Estevan did the lion’s share of the work, Richard and Todd assisted him at the beginning (Richard) and end (Todd) of the job. Appreciated Jason and David coming out to survey and advise on the work as well—says a great deal about a business when the supervisors are willing to get involved. The detailed explanations and quality of work performed were outstanding, and the repair area was restored as if nothing had been disturbed. Sun City is the BEST! Last Friday Sun City sent Felipe to switch my sister-in-law’s HVAC system from cooling to heat; this was the same day we called. This was fortunate because the rain early Friday morning also created a leak around the kitchen range hood vent. Felipe switched over the system and tested the equipment for proper operation and carbon dioxide leaks, then inspected the HVAC and other roof areas for possible leak sources, patching any areas that could have contributed to the problem. Because several spots were too wet for the sealant to adhere, Felipe arranged to return on Monday to complete the patching work. He also took photos of the areas he repaired, which was very helpful. Felipe did very thorough work, and is an excellent representative of Sun City. We would recommend Sun City and Felipe for any HVAC work needed.Several of the plumbing fixtures at my sister-in-law’s home were in desperate need of repair (shower drain, guest bathroom toilet and sink), and a blockage in the pipe to the LC sewer system was creating backups and overflows on a regular basis. Richard and Estefan (Stevie) did an outstanding job of resolving all these issues skillfully and efficiently. Every job was explained in detail, and all questions were answered fully; work was completed as quickly as proper repairs would allow. And they moved all appliances back to their correct locations, and cleaned up all debris. We really appreciate the excellent work Richard and Estefan (Stevie) did, and highly recommend Sun City.
Sharon C.
17:05 07 Nov 16
I had 2 Trane air conditioners installed on 10/03/16 by Lupe, Lucio and Jessie. They were very professional and timely. I recommend Sun City Plumbing
LeRoy D.
18:46 08 Oct 16
I called at 8:00 am and asked if I could have a plumber to fix my toilet. A very nice gentleman named Isaac came over by 8:30 and fixed the problem in about 10 minutes. Very impressed and will recommend Sun City to everyone I know. Thank you Isaac
Cindy H.
19:20 19 Sep 16
Allison W.
21:44 16 Sep 16
Again Sun City Plumbing did a great job. Rich and Isaac arrived right on time to fix my clogged kitchen sink, replace my old garbage disposal, and rerouted the pvc for better drainage. They explained to me that one pipe was not positioned properly, allowing junk to get caught in the trap because water was having to travel uphill. I'm expecting a nice free-flowing sink for a long time now.
Cyndy R.
19:45 15 Sep 16
Very pleased with the service provided by Sun City Plumbing. ..from my initial contact with Eileen thru the installation of my water heater by Isaac & Rich. I appreciated their understanding & help in getting my water heater replaced. Also, they explained what had to be done in a clear & satisfactory manner. Thank you!!
Mary M.
23:18 02 Sep 16
VERY PLEASED with the FAST and AWESOME SERVICE provided by Sun City tech Jose! He was very professional and very thorough in his accurate troubleshooting of my central air conditioning system. He was able to quickly figure out my system was overcharged with refrigerant which prevented my compressor from working and cooling my home. He removed some refrigerant and my compressor began working and cooling my home right away! I had been without air conditioning for over a week. Other local companies had come and misdiagnosed my AC system problem. They were blaming my compressor, and they were estimating charges to repair my system in thousands of dollars. Jose’s accurate troubleshooting save me time and money – No need to go to other AC companies as SUN CITY has the MOST COMPETENT and PROFESSIONAL AC TECHS in Las Cruces area providing number one service!
Victor R.
04:18 13 Aug 16
Isaac came out and fixed a broken shower…. Had to cut through a wall and eveything. Was super fast, came in under his quote, and did a great job. Todd and Johny came by a few days later and fixed the wall, you would never know it ever had a whole! Everyone was super nice, and cleaned everything up.Todd and Johny even helped take care of an unwanted slithering and rattling creature for me!Definitly reccomend them :)!
Valerie W.
17:00 08 Aug 16
Isaac and Isaac installed a tankless water heater, and re-piped the gas lines for our cooking range. They were on time, efficient, very professional, courteous, and friendly. Explained with great detail the operation of the unit as well as warranty information. In the process of doing the re-piping for the stove, Isaac & Isaac needed to cut a hole in our wood floor beneath the stove to run a new pipe. Todd did the patch after the work was completed, and it was of such quality that you can hardly tell there was ever a hole at all.I could not be any more pleased with Isaac, Isaac, and Todd's work, and I definitely think they deserve special recognition for their consummate professionalism and attention to detail.
John W.
23:16 28 Jul 16
We had Richard come to replace the kitchen faucet. He was very efficient and took the time to explain a couple of things. Because of Richard's professionalism, Sun City will be who I call next time!
Kathy M.
20:26 28 Jul 16
Excellent, professional, and very proficient. Great work ethics. Thank you Victor, you are the best.
Patti A
03:02 15 Jul 16
Esai and Eddie removed and replaced refrigerated air conditioner. Very professional hard working individuals. Pleasure to do business with them.Everyone I conferred with at Sun City was helpful. Good group of individuals to do business with.
t O.
20:31 05 Jul 16
My AC stopped working today, it is 88 degrees in the house, at first the soonest they could come out was Thursday, then they were able to squeeze me in on Wednesday. About 10 minutes later they called and told me that they had someone available now and they would be out in 30 minutes. Thank you so much for your kindness and understanding, Thank you for your speedy response and for caring about our comfort and safety.
Celest B.
21:41 21 Jun 16
We chose Sun City Plumbing to replace our 17 year old HVAC unit because of our satisfaction with their service on earlier, smaller projects. Jose helped us choose the proper system and Lucio and Lupe installed it over 2 days. It is important to note that on day 1, they continued to work well past 5 pm so that they would not leave us without air-conditioning that evening. Their work was knowledgeable and thorough and they left our house and property very clean. We fully intend to use Sun City for our future heating and plumbing needs.
MPR
19:53 21 Jun 16
I've always had good service from Sun City. I screwed up and finally needed a plumber sooner rather than later and I was able to get someone here the next morning. Richard took about an hour to take care of two things I could never do myself and I appreciated his friendly and professional service.
Carol T.
21:38 10 Jun 16
I am very grateful for the expert job you did putting in my water softener. Even the landscape looks great after being dug up. Thanks
Martha W.
17:19 07 Apr 16
I had Sun City install an AC unit at my office in the past and decided to have them install a refrigerated air unit at my house. The installation was done in two days (including duct replacement) by Luis, Joaquin, Fernando, and Victor. I really appreciate the fast and professional job you guys did. It works great. Thank you very much!
Thomas G.
01:13 25 Mar 16
Good team at SC. Jose gave us an excellent presentation on deciding whether to replace the old swamper or going with a new HVAC system. Luis and Joaquin did an excellent removal of the old and installation of the new Trane system . LD followed up with an expert job on making the whole thing work and explaining it's operation to us. We had a positive recommendation from a friend in Mission Bell who had a unit put in and he was correct; good job and well done.j
john B.
18:50 24 Mar 16
L.D. and his trainee, Fernando, could not have been more professional and courteous. They explained everything to me and gave me tips for keeping the AC and furnace running smoothly. They thoroughly checked and rechecked everything and I feel very confident that I got the very best service. I highly recommend them without hesitation!
mary P.
20:20 19 Feb 16
Shawn and Raul are GREAT! These guys were polite, efficient, friendly, courteous, informative and were great at their job, too! Can't say enough good about them both. I highly recommend them and Sun City Plumbing and Heating.
De H.
04:24 03 Dec 15
Chuy is the man. He replaced our water heater and it wasn't a fun job. He was polite and friendly. I will always recommend Sun City! Thank you!!
Tara P.
01:14 20 Nov 15
Used Sun City Plumbing and Heating for the first time today and it will definitely be my company of choice for any further needs I have. From the office staff that scheduled our service call (Celeste) to the very pleasant and professional service tech (Richard Nicholson) the experience was superb. Richard was in and had the problem diagnosed quickly and the repairs to stop our leak finished without having to be charged and atrocious amount. Thank you Sun City for providing such an positive experience.
Michelle M.
21:46 06 Nov 15
Richard spent hours to make sure that our hot water tank was replaced and all related plumbing was properly installed, including alerting us that the valve at the water meter was damaged and waiting while the town fixed it. He went home late, and we greatly appreciate his friendly, professional and exceptionally competent service. Thank you SO MUCH!
Guenevere M.
04:34 05 Nov 15
I want to thank Chuy Espineza for being polite and very professional. He repaired my water heater in a timely matter. If I need Sun City to work on something else again. I would like Chuy to repair it.
James R.
22:04 29 Oct 15
Outstanding experience. Technician (Richard) arrived on time, solved the problem, and offered very useful advice as well.
Dan G.
15:15 07 Oct 15
I have used this company for many projects.. they are the best in town. thanks again
Jason H.
15:05 12 Sep 15
This is the second time I have utilized Sun City Plumbing. On both occasions I have had a positive experience. The first time was mid winter 2014. They came out the same day and fixed the problem immediately. They charged a flat fee based on the job required. I appreciated the fact that I knew the cost up front and there was no hidden fees. This second time (summer 2015), my AC went out and I needed a new one (ended up replacing two units because the other one was showing signs of going out). I think it is important to understand that my units went out during the period of summer when we were typically hitting 100+ days. Initially, Sun City stated I would have to wait almost two weeks to get my units installed due to the fact they were in their busy season (summer time). Sun City was able to get the job done the same week I called them, due to the fact the dedicated team working at Sun City agreed to come out on what should have been a holiday for them (the 4th of July holiday). In addition, Jim was patient with me and answered all of my questions and never once gave me any grief over the fact I was doing my own internet research in an effort to make an informed decision. Each time I asked him about something, he provided me with the information and never once did I feel he was getting frustrated or talking "down" to me. I have experienced this before with other companies and it is always refreshing when a business takes customer service seriously. As scheduled, on the 4th of July Holiday, the guys came out. I want to say thank you specifically to Noe and Lupe for giving up their holiday to help me and my family. They got both units working that day but there ended up being several problems which caused me to have to call Noe back several times (this was not due to their error but due to mechanical error they could not have predicted). As I state, Noe came out several more times with other individuals and each time he had a positive attitude and did everything he could to track down the problem (regarding the other individuals who assisted Noe, I can only remember Chewy but all the other guys who helped Noe also deserve a shout out and I apologize to them for not writing down their names so I can give them proper credit). In the end, they ended up having to run a brand new line from my AC/Heating unit to my thermostat. This solved the problem and the AC units now run great. When fixing the problem, they ended up having to cut into one of our interior walls to run the new line to the thermostat. Noe, made sure he scheduled a sheet rocker/mudder/painter to come out and repair the damage. Todd Hensley was the individual who came out to do the job. I want to state, I am very particular and detailed about work being done. With this said, I was very impressed that once Todd finished repairing the wall and painting it, I could not tell AT ALL there had been any damage or repair work done to the wall. The wall is textured and Todd ensured that the area he fixed matched the rest of the wall. Although I appreciate every member of the Sun City Team for their help, I think Noe, Lupe and Todd specifically deserve a huge shout out for all their added efforts. I am very happy with the work Sun City has done for me and will continue to use them in the future. I do not typically recommend companies to others but I have also happily recommended Sun City to friends have been in need of plumbing or heating services.
Christopher M.
23:25 11 Aug 15
My air conditioner stopped working Saturday, it was almost 100 degrees outside and 83 and climbing in my house. I couldn't wait, I called Sun City Plumbing and Heating of Las Cruces. Jose came to my house in less than an hour, identified and corrected the issue with my air conditioner. He was very polite, knowledgeable, and explained everything to me. He also informed me of the System Care Plan which I will be taking advantage of! Thank you so much Jose and Sun City Plumbing and Heating!!!! I will definitely be calling on you for all my heating, cooling, and plumbing needs!
Dawn G.
19:40 13 Jul 15
Very professional. No hidden costs. Showed up when they said they would and worked efficiently. Cleaned up after words and hauled off the old cooler for me. Luis and Juaquin were friendly, functioned well as a team, and stayed on task.
Glenn L.
21:45 01 Jul 15
We had a new refrigerated air system installed and it's working perfectly. The service technicians/installers (Raul & Shawn) were very friendly and informative. My only negative experience was when the installation estimator/salesman came out initially we were told it would only take 1-2 days for installation and it took over a week to complete. This was a huge inconvenience and very unprofessional on the part of the sales person.Other than that, everything went well.
Celeste B.
20:25 14 May 15
Sun City recently replaced our evap cooler and furnace. Jim went over all the options and costs, and answered all the questions we had. He was very clear on the pricing, and I appreciate he wasn't pushing to make and extra sale when we were on the fence about replacing the furnace. The installers, Raul and Shawn, were fantastic. They were organized, friendly and easy going–most importantly their work is top notch. The follow up with the technician, Noe, was informative and he took the time to explain the new system. Finally, thanks to Mary and Ilene for keeping us in the loop during the whole process.It can be a little unsettling when you're having major work on such a big investment as your home, but I couldn't have more confidence in Sun City. Great job!
Rich C.
19:13 10 May 15
My experience with Eddie, Lupe, Ian, and especially Shawn was that first of all very polite and very professional. I was really impressed with their get down to work attitude and making sure it was right and the way they explained their actions when i approached them. knowing i was delaying them from working and time from their families, Shawn and Ian and staff were always ready to answer any concerns i had, and made the process a rewarding one for me. The staff at Sun City and having done business with for the past year has been very comforting and pleasant. I feel the staff and crew are here to make it RIGHT for their customers!!
Sal P.
13:48 14 Apr 15
Another successful plumbing problem resolved by Richard. Not only is he an expert of his trade, but also a great ambassador for Sun City. He’s extremely pleasant, polite and conscientious. Thank you for a job well done!
Nancy M.
16:35 08 Apr 15
We had a drain issue in the bathroom. Manny from Sun City came to house (on time) and had it working perfectly in about 30 minutes. Manny was friendly, professional and, as an added bonus, did not make a mess. 🙂 Will call Sun City again.TBR
T R.
01:25 19 Mar 15
Manny was professional and exceptionally knowledgeable. Great job! A+++++
R. J.
21:58 07 Mar 15
I had a problem with my heater that had been diagnosed by another company in town with the total cost being well over $700. The technician was very pushy and tried to sell me so many things that I didn't need and was elusive about just fixing the problem. Luckily my gut instinct was to call another company for a comparison of prices. I had used Sun City for a plumbing problem several years ago and gave them a call. The technician, LD, was professional, courteous and very knowledgeable - he took is time at arriving to what the real problem was and the repair was about a third of the first estimate that I received. LD told me "we are not the most expensive nor are we the cheapest repair place in town" but I will tell you they are the best! You can trust this company to get the problem fixed and not charge you and arm and a leg! High praises for their service and skill! Lisa
Lisa Van W.
20:13 24 Dec 14
We had Sun City replace our old swamp coolers and heaters (two of each). It was all done as part of a re-roof and solar panel install. Jim with Sun City was very honest and professional - he helped mix and match systems to get what we wanted at a reasonable price. He also arranged for the work in unison with the other projects and worked well with the other contractors. Raul and Shawn installed new heater and AC units for us. They were courteous, friendly, and cleared up after themselves. Noe and L.D. came to do the wifi thermostat and introduced the system to us - also a great experience. The install all seems to have gone well. Overall a good experience and I can highly recommend them (unlike some of the other companies that came to give quotes - big sales job but you can't find a real presence for the company online - be careful who you select).
Jo F.
00:52 24 Dec 14
Manny arrived on time, was efficient and courteous. Because of him we will use Sun City again.
Richard M.
23:03 04 Dec 14
Sun City just installed our new furnace. The installers exceeded my tough engineering career standards and earned an A+. The entire experience was excellent and Sun City has a very satisfied customer. I would recommend them to everyone.
Jim S.
22:10 01 Dec 14
Ryan & Jesus were professional, knowledgeable and pleasant; we highly recommend them.
Eva O.
18:46 23 Nov 14
I had Manny come out today and fix my shower. Excellent work and very friendly. Was on time and even came at 8.30 too. Fast appointments and it doesn't cost an arm and a leg either. Very impressed. Also have had Ryan come out to fix our air-con too and same great service. Cheers guys.
Chez W.
18:30 15 Oct 14
Very responsible and timely company.
Maria A.
19:25 03 Oct 14
Fast appointments and great professional service. Thank you Jose for taking the time to explain the problem/solution to someone who knows nothing about air conditioning!
Geneva V.
05:56 04 Sep 14
I appreciated being able to send an email late at night and received a call first thing in the morning from Sun City. They guaranteed Manny would be here at 3, he was, and we were very pleased with the thorough plumbing job he did for us. Thank you!
Kristy
01:56 01 Jun 14
Daniel, Raul, Shawn and Noe did a great job with the new HVAC system. They were right on time and efficient. They were good communicators about the work as it was happening. It's always a toss up when you have things replaced and remodeled but they made it a smooth and painless process.
Paul B.
22:29 10 May 14
Great service, reasonably priced, friendly and courteous staff...would defiantly refer them to a friend as well as call them again if I need work done. The service man who help me out was Manny, he did a great job!
Kellie M.
23:30 28 Mar 14
Starting with our initial meeting, Jim Heath was patient and understanding of our needs. He took the time to explain all the options. Jim's knowledge of the systems was evident...we felt very confident in Sun City and our decision to buy from them was made before he even left the houseWhen it came time to install - Ruben, Eddie, Lupe, and Raul were all top notch guys. Clean, friendly, on time and trust worthy guys! During the entire process, they were open to questions I had and took the time to explain everything. The team worked liked a well oiled machine. Above the best !When the HVAC technician showed up, L.D. , he was freindly and very knowledgable in the product and how to best utilize the system. We felt in great hands as he patiently demonstrated the system. Again, wrapping up from sale to final delivery - we felt we made the best choice. Need i not forget the young ladies in the office, Mary and Ilene, who assisted along the way. Always friendly and knowledgable. a fine represenetaiton of a company who's employees represent and demonstrate complete customer satisfaction!Thanks to Sun City and all those involved in completing our HVAC upgrade.
George K.
17:05 19 Feb 14
Danny Gomez did a great job with our plumbing repair. He was polite and efficient.
Katie H.
21:23 04 Feb 14
Just had Danny Gomez come out to troubleshoot a clogged pipe in our master shower. Danny was on time which was a great start! He was also polite and professional though out the visit and was able to clear our clog and recommend smart and simple ways to prevent another clog. I will recommending Sun City Plumbing and Heating to my family and friends in the future.
Travis T.
20:57 10 Jan 14
Manny was our service technician and he was pleasant, knowledgeable, respectful, and we really appreciated his excellent service as he promptly took care of our plumbing needs. We would definitely ask for Manny and call Sun City Plumbing and Heating in Las Cruces again!
Joy B.
17:39 06 Jan 14
Benny and Oscar did a great job and were very friendly, thanks
Sean B.
02:11 14 Dec 13
I have used Sun City for a furnace check-up and for some plumbing work in a bathroom. Scheduling was a breeze, and both employees were prompt, courteous, and competent. I felt that I got my money's worth on both occasions, and all of my questions were answered. They even clean up after themselves! I would not hesitate to call Sun City again and I would recommend them to friends.
Sue B
19:53 11 Dec 13
I was really impressed with this company. They were very professional from my initial phone call to schedule a service call to the actual service. They will definitely be my first choice with any plumbing or heating issues. The service technician, Manny, was outstanding.
Mindy/Tim B.
01:19 04 Dec 13
Sun City did relatively minor repairs to our plumbing system. Service was done promptly and satisfactorily. The person who provided the service was friendly and answered questions clearly. I was very satisfied with the provided service.
Richard H.
18:42 20 Nov 13
Great job on the installation. Raul, Lupe and Noe where wonderful. Thanks so much.
David D.
18:19 27 Oct 13
Our water heater exploded. Sun City was here within 2 hours of calling. Manny was professional, curteous, thorough, tidy, and was completely pleasant. I would call Manny and Sun City for all my plumbing needs without hesitation.
Linda F.
20:50 07 Oct 13
My HVAC unit was having issues where it was causing the circuit breaker to "pop" and it would not turn on. I called Sun City and they sent the technician L.D. out the same day. I was skeptical as I have not done business with Sun City before, however they have earned a long-term customer today! He was very knowledgeable and was very willing to answer my questions in a manner that I could understand. He was also prompt and timely, and called before he arrived to make sure that I would be home. A few hours later, my unit was working and all of my questions had been answered. If your looking for a good company to call to service your HVAC, you should consider calling Sun City!
Tim S.
23:19 23 Sep 13