0% APR for 60 Months*
Air Conditioning
Heating
Plumbing
Commercial HVAC
Water Treatment
Reliable HVAC & Plumbing Services in Dona Ana and Surrounding Areas.
At Sun City Plumbing & Heating, we’re dedicated to helping our neighbors enjoy a higher level of comfort and reliability from their heating and cooling equipment. We offer the following residential and commercial air conditioning, heating and plumbing services.
Heating and air conditioning repairs
Plumbing repairs and remodeling
Water treatment services
Heating and Air Conditioning Installations and replacements
Water heater repair and replacement
Sheet metal fabrication
Heating, Air Conditioning and Plumbing Preventive maintenance plans
Water Softener and Drinking Water Systems
Call Us For A Free Estimate: (575) 446-4196
Air Conditioning Repairs, Maintenance and Installations
From maintaining your current air conditioner to selecting a new system, our experts will keep your home cool and comfortable throughout the spring and summer. AC tune-ups and repair services help your HVAC equipment last longer and perform better. Our maintenance plan maintains your warranty, optimal efficiency and reliability, along with discounts on other services.
Heating Maintenance, Repairs and Installations
Our professionals can help you enjoy a cozy, worry-free heating season from the last day of autumn to the first day of spring. Whether we’re performing a tune-up or installing a new heat pump in an existing home or new construction, we take the time to ensure that our work meets the highest quality standards.
Brendan was the technician for my regularly scheduled check up. Consistent with the level of service I have come to expect from Sun City, Brendan completed the task professionally and efficiently. He took the time to make sure my questions were answered. Will look forward to Brendan completing my spring check up.
Paul S.
20:25 21 Nov 19
Jeff with Sun City Plumbing was fantastic! Thank you Sun City Plumbing for your prompt service. Ask for Jeff!
Brad G.
19:01 21 Nov 19
Richard the plumber was very professional and explained the work he was going to do with replacing the water heater. Richard's workmanship and knowledge of the job gave me a comfort level that the installation was going to get done right. It felt to me that Richard treated the job as like he was working on his own home with the care he took with removing and installing the water heater. Would recommend him and request that Richard work on my future plumbing needs.
Tim E.
03:41 21 Nov 19
Brandan the HVAC super-guy was;1. Early!2. Polite!3. Professional
Priscilla S.
17:34 20 Nov 19
Jeff was our technician who came out and repaired our tankless system. Very personable, knowledgeable and professional. Price for repair was very affordable. Would definitely use Sun City Plumbing again.
Robert A.
21:33 19 Nov 19
In the past two (2) days, we have had Mike, Alex & CHRIS at our house doing repairs on our heating, and Chris, who replaced our hot water heater for us, and we just want to let you know how very courteous, friendly, and professional all three of these men were! They all worked very hard, and in a timely way.You can be very proud to have ever hired these men to work for your Company!A heart-felt THANK YOU from us to them for jobs well done!Very Sincerely,Ricardo & Mary Talavera
mary T.
19:43 16 Nov 19
Fernando did a great job! Fixed right the first time. Our system is old, and will need replacement at some point. We will definitely be calling in future for regular service of our main unit, as well as for eventual replacement.
Gregg V.
01:24 15 Nov 19
We want to recognize Manny for our furnace yearly check up and we also want to recognize Richard for installing our reverse osmosis system. Thanks and praise for you both.
gail W.
00:01 15 Nov 19
Sun City provided great service, maintenance was performed by Eddie and Jesus very professional work...
CPS I.
22:23 14 Nov 19
Brenden came out yesterday to do the annual maintenance on my mom ( Rosa )heater. He was very professional and polite. He took his job seriously and took it to the next level. We were very pleased with his work. We have used Sun City for years and will continue to do so. It is a great company with great employees who are always kind and courteous. We highly recommend this company. Thank you Sun City for taking pride in your work. You have never let us down.
Rebecca R.
19:58 14 Nov 19
Many thanks to Stevie & Ben from Sun City. We requested sewage lines be scoped. They came to look at situation, asked a few questions and determined that running water through unused drains may solve problem. Recent usage that produced sewage smell in past evidenced no smell. May have saved us a lot of money for unnecessary work!
Richard P.
17:15 14 Nov 19
Ben and Dell did a great job. Diagnosed and cleared a difficult clog. Very strong young men
Taylor D.
23:47 13 Nov 19
Sun city serviced my house today ,fast and reliable work,thanks Abe!
Lord P.
22:11 13 Nov 19
Jeff, came to do three things and then I remembered something that I had not mentioned in making my reservation. Thankfully he had no problem looking for the source of the moisture at the last minute - he found it and fixed it right away. Gracias Jeff.
Elisa S.
23:24 11 Nov 19
Over the last two weeks we lost heat from our Trane heating system and Sun City Plumbing & Heating sent Alex Hernandez to correct the problem.We had to have a new part installed. While they ordered a new part, Mr. Hernandez set us up temporarily to get heat from our system. It was cold recently and we really appreciated the heat. We are very grateful for Mr. Hernandez professionalism and correcting our situation. We have used Sun City Plumbing & Heating for years and would not hesitate to recommend them to any one and their professional team such as Mr. Alex Hernandez.Wilson Stair
Wilson S.
18:06 09 Nov 19
Only good things, hard workers, and ethical values from this company is what I have seen in our town.
micky M.
04:39 09 Nov 19
Quick reliable service. Alex showed on time, was very personable and knowledgeable when answering all my questions. He offered advice on maintaining my unit between checkups.
David A.
21:29 08 Nov 19
Great service and very professional work. Stevie and Ben were great--explained what was going on and what to look for when water softener was working. Thanks guys!
Gary F.
19:48 07 Nov 19
We always have a positive experience with Sun City Plumbing employees. Fernando and Victor did a fantastic job repairing our mini split in our sun room. They were very knowledgeable and answered all our questions. We are very pleased with their work!Dell installed a new toilet in one of our bathrooms last week. He did an excellent job and explained everything to us. We always call Sun City for all our plumbing and heating and cooling needs!
Sandra S.
00:15 07 Nov 19
On Monday November 4, 2019 at 3;30 Richard came to me house to address a crisis. The night before a toilet was clogged and in an effort to fix it, a friend broke the silver nob that turns the water on and off to the toilet and my bathroom flooded. We had to turn the water off at the street. My friend also broke the same nob on another toilet. Richard laughed when he came to my house. He has come before to fix various things as well as replace a water heater. Richard is extremely professional and knowledgeable. He fixed everything in record time. He is fantastic.. I can recommend him to anyone for anything. Sun City should give him a raise since he is the best I have ever had from Sun City.
Nancy O.
03:26 06 Nov 19
Jeff was great to work with. He was friendly, knowledgeable, well organized, and completed the repair in a reasonable time. Your office staff found an appointment time with just 2 days notice, to accommodate my work schedule. Thank you!
Mike Z.
02:58 02 Nov 19
As a first-time homeowner, I was anxious about the process of closing down the evaporative system and firing up the furnace. Abe at Sun City was patient and thorough, walking us through every step. We greatly appreciated the care he took with ensuring everything was in good and safe order. Of course, the fact Sun City managed to get it done just as the cold weather moved in was even more appreciated!
Diane D.
15:19 31 Oct 19
Jeff and Raul did a very professional job and finished when they said they would. Great job by both of them.
Larry W.
03:12 30 Oct 19
Thank you Sun City for the new furnace and refrigerated air. The installation crew (Lupe and Jesse) were very professional and courteous. The work was completed in a timely manner, also with the excellent assistance of the electrician (Dave) and Josh. All were extremely knowledgeable and considerate.
Daniel F.
23:27 29 Oct 19
From the moment I called, I was given great service. Abe, came by that same day and did a wonderful job! He explained and answered my questions thoroughly. Thank you for your professionalism and great service to all! Happy Thanksgiving and God bless!
Dia H.
22:41 29 Oct 19
Sun City has been our "GO TO" company for several projects involving AC units, Heaters, and Water Heaters for several years. They have always provided prompt and efficient service at a reasonable cost. And in those rare moments when something they did was not working as expected they immediately returned to remedy to issue. This year a new water heater was required as the original that came with the house 15 years ago was struggling to fill our needs. Jeff arrived when promised and began removing the old unit and Dell showed up within a few minutes to deliver a needed tool for the job and was able to stay long enough to help complete the job. They disconnected the old unit and removed it with very little mess left behind. Along with the new unit they installed a metal drip pan (which the old one did not have). The whole process was started and completed within the estimated time indicated. Both Jeff and Dell were friendly and focused on their work. This is what my wife and I have come to expect from Sun City and always recommend them to others when asked. Thank you for your technicians who represent your company in a very professional and friendly manner.
Don K.
18:55 29 Oct 19
We had our seasonal heater maintenance performed by Sun City and service tech Fernando. I am very pleased with the quality of work and professionalism Fernando showed. He answered all my questions about the work he performed and future services that may be needed.
Ralph T.
03:57 29 Oct 19
Had two heating and cooling systems installed last year. Very professional and friendly installation team. Just had to call the service technician because I thought I had a problem, Abe was here in about 1 hour and very politely showed me it was not a problem with the system but with the dumb operator. He didn't say I was dumb but I felt it. Thanks Abe. Great service and a great company.
Bob S.
22:14 28 Oct 19
From the initial visit to my home for an inspection and quote (Jason) to the installation (Jeff & Raul), and Alex for the thermostat wi-fi installation, Sun City provided excellent workmanship. Jason was on-time and explained options for the new system. The installation work performed by Jeff & Raul was clean and organized. Both gentleman explained all aspects of the process. Alex came back the next day to install the wireless thermostat and explained clearly how the system was interfaced with my wi-fi and how to use it on a daily basis to scheduled heating and cooling. I was confident when he left my home on how to use my system. Would highly recommend this family-owned business.
Phyllis S.
17:30 28 Oct 19
Heidi B.
17:09 28 Oct 19
So very pleased with the repair on our air conditioner. Alex was terrific,. He arrived on time, worked quickly, and was exceptionally professional.John and Rosemary Bjarnason
John B.
17:50 26 Oct 19
I got an immediate response when I contacted Sun City after Googling Trane HVAC installers. Good deals on financing. Alex was great in explaining my options and getting me set up, and making sure I was satisfied after installation. I have an older home, which could have posed problems, but installers Lupe and Jesse did a super job of solving all issues with the previous set up. All three of these guys were very friendly, courteous and informative, explaining every step in detail. I highly recommend Sun City Plumbing & Heating to anyone who wants to convert to AC from your old swamp cooler.
Rhonda L.
02:48 25 Oct 19
Raul and Jeff just installed a 12,000 btu mini-split for our newly rehabbed casita. I had just ordered the unit last Thursday and it was installed the next Wednesday. They did a very professional job and I appreciate the quick response.
Eric W.
22:15 23 Oct 19
Sun City's team has maintained older evaporative coolers and has now finished the installation of replacement HVAC units for the house. The plumbers did a first rate job removing all the old equipment and gas lines, installing new gas lines and then completing the installation of the furnaces, air conditioners and instant-on hot water heater. They were on time, professional and thorough. They kept the job site clean everyday. If you need work done, this is the company to deal with.
William M.
23:45 22 Oct 19
Michael was out today for the fall checkup. He was prompt, courteous, competent, and professional. He explained everything in detail and was a typical outstanding Sun City.employee.
Mack H.
20:35 22 Oct 19
We have had several jobs completed by Sun City, all with positive outcomes. Today's maintenance was performed by Mike. He closed out our evaporative air conditioners and started up the furnaces. The work included a very detailed clean up of both air conditioners and furnaces with quality of unit performance reviews. We are very pleased with the quality of work we always get from Sun City. Today, Mike arrived on time with a very pleasant and energetic personality. He was courteous, friendly, competent and efficient. Sun City is our "go to" plumbing and HVAC company. Today's experience confirmed that calling Sun City was a good decision.
Louis W.
18:29 21 Oct 19
I’ve been using Sun City for 4 years now, the employees are always polite & friendly.Alex was serving my A/C’s for the winter, he was a very quite & finished the job in a timely fashion.Thank You Sun City!
Barb R.
20:14 18 Oct 19
I appreciate how Richard answered all my questions about the work being done and left the work area in my home clean. I was missing a part to my stove. After buying the part, Richard and Dell came back the next day to finish. Very professional, knowledgeable and friendly. I highly recommend Sun City Plumbing & Heating.
Mary F.
15:35 18 Oct 19
Good service Mike was on time and did a good job
Jeff W.
16:28 17 Oct 19
Alex came out to check out my heater for the winter. As usual, he did a great job. He arrived on time and quickly and efficiently went about the changeover to winter. Good job as usual.
Ken F.
15:55 17 Oct 19
Fast, professional service and fair pricing. Thank you for the quality work, Jeff!! Sun City has my strongest recommendation!!
Ray B.
23:30 16 Oct 19
EXCEPTIONAL COMPANY! In Las Cruces finding professional companies in the building trades can be challenging. However, Sun City is the exception. They arrive when they say they will. Efficient workers. I’ve had 6 of their guys do work for me and they’ve all been great. I especially enjoyed Nick’s crew and will be requesting them whenever possible.UPDATE 10-16-2019: Jeff the plumber is a new hire and just proves the quality of Sun City. They only employ highly qualified techs. Jeff was knowledgeable and and efficient.
Matt S.
20:46 16 Oct 19
On Time Fair Price Good Job. They repaired a tankless hot water heater.
john M.
23:21 13 Oct 19
Great quality work, superb communication, on time and Dell and Ben were extremely professional and helpful. Would recommend to all who need plumbing work here in Las Cruces.
Dan ..
23:58 11 Oct 19
Wanted a new service company to do seasonal maintenance on my home heat pump. I had Sun City put in a new gas line for the propane tank months back and they did a great job. Decided to have them come out and do my seasonal work on the heat pump they installed a few years back. The Tech Fernando was very friendly, explained me to me what the service contract called for and did a great job. Very pleased with the service.
Etz Chayim - Tree of Life Messianic C.
21:47 11 Oct 19
Ritchie replaced my leaky valve and found an additional issue that needed fixing before it broke. He worked quickly and did everything he said he would do. I would use him again.
jonathan R.
16:17 11 Oct 19
We were so pleasantly pleased with Stevie and Ben this morning when they installed our RO system. They arrived on time, evaluated the plumbing we had in our kitchen, ran out to purchase what they needed to do their installation then proceeded to do a fantastic job for us. We couldn't be happier.
Connie M.
15:16 11 Oct 19
Wonderful guys. Hardly knew they were there. Very respectful to our home
Denise F.
01:47 11 Oct 19
When u have no hot water you're not happy. Sun City to the rescue. "Rich" troubleshooted the problem, told us what he found and our options and then professionally repaired our water tank. Not the first time we've used Sun City either and as we've come to expect from previous service calls - we got a very professional job at fair price. Many thanks to all those at Sun City and especially "Rich"!
Joe T.
15:19 10 Oct 19
Service was excellent, from start to finish. Abe, Jason, Jessy, Lupe, Mike, Evelyn, the final tech guy(can’t remember his name), all contributed to my install. The crane crew was quick and efficient. I had several months of problems with my ac unit, Sun City handled each one. Finally broke down to get a new unit. Their price was responsible and even gave me information as how to get a rebate with El Paso Electric.
Kelly A.
19:08 06 Oct 19
My AC quit working and they had a tech out within an hour of me calling, even though it already after 5PM. The technician, Abe, did a great job, had the AC back up and running within the hour and explained every step of the process. I highly recommend them and will definitely be taking advantage of their annual maintenance plan in the future!
Miriam D.
00:46 05 Oct 19
I had Sun City out for fall maintenance on my furnace. Mike and Alex were very thorough and professional.
Eric W.
16:02 04 Oct 19
Jessie and Lupe installed our air conditioner yesterday and were very professional and helpful. Their work was neat and they cleaned their work areas thoroughly. The electrician David was equally good. I recommend these gentlemen to anyone needing work.
Richard E.
14:32 04 Oct 19
Very prompt and efficient . Same day service
J G
20:16 03 Oct 19
This is our 2nd time utilizing the services of Sun City. We only expected Rich to give us an estimate at the first appointment but he started the job right then. He had most of it completed by the time he left. All we needed was a part to be made. He was knowledgable, efficient and helpful throughout the entire job. Sun City is our first & only call because we can count on a job done right for a reasonable price.
Julia B.
01:40 03 Oct 19
Dell & Ben did a great job replacing our hot water heater recently. Kind, courteous and knowledgeable!
Carrie G.
23:50 02 Oct 19
About a year and a half ago we had another company install an ac unit. The job was terrible with no support. Luckily we called Sun City. Jesse and Lupe installed a new system and did a great job. They really take pride in their work and make sure everything is perfect. We really appreciate the job they did for us; it is a relief to finally have it fixed right. Good company and highly recommend.
Craig G.
20:55 30 Sep 19
Abe completed a very thorough service on my heat pump system. He explained everything as he went. I appreciate his good work!
Nancy G.
23:57 27 Sep 19
Alex was very professional and quickly diagnosed the problem and fixed it immediately. Great service!
Michelle K.
23:10 27 Sep 19
Oh my gosh! I cannot say enough about how impressed I am with this company! I came home after work today, after 5 of course, and my air conditioner would not go on. I could not figure out what could be wrong so had to find someone to come out. I searched through the 24 hour services and Sun City was the first to actually answer. Mike called me back immediately and laid out the after hours pricing and said he could be there around 7. He also offered a regular hours appointment the next day--but I was desperate. I never had the pleasure of meeting Mike in person because the air came on miraculously. But I know who I will call the next time I have an issue! I would like to compliment Sun City Plumbing and Heating on hiring such professional people.
Jennifer M.
01:04 27 Sep 19
Jeff did a wonderful job on my plumbing problem. He was very professional and very knowledgeable. I would recommend Sun City for all your plumbing needs.
Tess
15:48 26 Sep 19
Thanks for Todd for doing such a great job with the the vent. The hood above the stove was installed without a problem. Great job!
Ruth R.
21:57 23 Sep 19
This is the first time we used Sun City for Plumbing. Previously we used Sun City for Heating. Richard showed up promptly and was very polite and knowledgeable. With company coming in a few days we were nervous we wouldn't get things done! Richard fixed the bathroom sink that was leaking, the shower tub spout that wasn't working properly and the hose bib out side that was leaking like Niagara Falls! He completed all these tasks in one hour and efficiently and for a reasonable amount of money. We will be sure to call if we need Richard again or have heating needs. Thank you Richard, You Rock 🙂 & We Love Sun City <3
Terri-Lyn M.
18:22 23 Sep 19
We got service the same day we called from a very pleasant young man named Alex. He thoroughly examined and serviced our system, took a significant amount of time explaining how the system worked to me, gave us very good advice on maintenance of the AC system, and seemed very interested in insuring that we were satisfied with the service. We are very pleased and will call again, both for HVAC service and when we need plumbing services. Finally, the price was quite fair, in my view.
Marlin H.
20:10 18 Sep 19
I had my hot water heater go out and they sent out Richard to handle my issue and living in a mobile home it was a little more difficult but he explained everything to me got my hot water back to business. And the price was very reasonable for all the work. 😁
Tanya P.
00:33 17 Sep 19
I cannot comment on the value but I hope the pricing at Sun City is in line with what is appropriate for changing out a water heater. That being said, our tech, Chris was prompt and efficient. I felt comfortable that he had the experience and expertise to do the job well. He finished the job in a reasonable amount of time and when done, patiently explained what he dis and answered our questions. We would use Sun City again and would be pleased if they sent Chris.
Jan M.
01:50 16 Sep 19
Mike with Sun City Plumbing and Heating just left after repairing the problem with my refrigerator a/c unit. Polite, knowledgeable, and efficient......what more can a customer ask for when facing an a/c problem in the heat of September? I highly recommend this company and this young man, who by the way is also a graduate of LCHS!
Edward H.
17:18 13 Sep 19
Woke up Friday morning with no AC. Called Sun City and they were able to get someone out here in about an hour. Amazing. Mike found the problem (a burned out contactor), replaced it, checked the whole unit, and was gone in about an hour. AND, Mike explained exactly what he did and what he fixed -- even offered to let me smell the burned out unit. Thank you, Mike and Sun City.
Susan W.
16:05 13 Sep 19
Jeff & Ben replaced our water heater quickly and professionally. Inspector came by a few days later and noted "they did good work." Very pleased!
Steve T.
22:21 12 Sep 19
Quality work and a professional team. Richard and Ben were great to work with! And scheduling was easy with Eddie!
Taryn A.
22:19 11 Sep 19
David Olguin arrived to give us an estimate exactly on time. He listened and understood what needed to be done. He gave us a very detailed estimate and set up the crew to start. The guys were knowledable and got the job done in admirable time despite having to do the whole thing under the house! They replaced the 68 year old galvanized pipes, replacing both the hot and cold water supplies and several other related jobs. We are so happy with their work.
Lynn R.
01:02 11 Sep 19
Jeff arrived at the scheduled time and was able to fix my kitchen sink faucet quickly and professionally. I've used Sun City before and they are the first ones I call. They don't gouge or grumble, creating a positive business relationship with the customer.
Stephen L.
16:31 10 Sep 19
Dell & Ben installed a new sink faucet and fixed a leak around the base of a toilet. We have only lived here about 4 months full time and had no idea there were several features in our water system. The guys were right on time, very professional and took the time to answer our questions. They were very nice young men and the price was very competitive. We will definitely use Sun City again when needed.
Kerry E.
18:29 09 Sep 19
We just had our water heater replaced by Jeff! He was awesome and friendly! Replaced our water heater gave us the best price and even went above and beyond service by replacing parts we didnt know that needed to be replaced. As well as managing to get services done quickly! Would definitely recommend getting Jeff for any plumbing job!
Lydia G.
01:49 08 Sep 19
Jeff came out to fix my garbage disposal today, very professional and friendly. The job was completed quickly with no problems. I highly recommend Sun City for plumbing needs.
Mark T.
17:08 03 Sep 19
Thanks Sun City for sending such a skilled and knowledgeable team in Luis and Leo. Both men were kind, courteous and very professional. They got us up and going with a new complete hvac system in no time, wile working in 100 degree heat themselves.
Country dance B.
23:53 29 Aug 19
Eddie & Jesus installed our new heater, they were very professional and did a great job. No mess they cleaned everything and explained in detail how to operate new system. Great Job will definitely use Sun City again
Michelle R.
13:51 29 Aug 19
Lupe and Jesse installed a new refrigerated A/C unit for my elderly mother. Mike provided the cost estimate, testing, and loaning a portable temporary A/C unit until the install was done. Everyone was very professional, on time, and very considerate. This was all done in a timely manner. Everything was explained to us in a clear accurate and concise manner. We will recommend them to all of our friends and will certainly go back to them if we have any further needs. This is actually the second A/C we have had installed by them. I destroyed my Mom's other A/C with a runaway golf cart. Mike especially seemed to go out of his way in this emergency.
Chip O.
22:56 28 Aug 19
Chris & Ben came by to fix a leak in our shower that had been an unresolved issue since we bought our home 3 years ago. They were prompt and called to let me know they were a little ahead of schedule so if I was available they could come sooner. The problem took some finesse and care due to how the plumbing was installed originally & they also noted for future reference so anyone else would know how to handle any repairs without accidentally causing more damage. They were friendly, professional & prompt in fixing our shower leak & I highly recommend Sun City for any Air Conditioning & Plumbing needs as we have worked with this company on both.
Kelly M.
02:42 27 Aug 19
I was totally blown away with the professionalism of Manny and his clear and concise explanation of repairs to my 17 year old Rheem refrigerated a/c. Everything is working fine and my system even sounds quieter!Thank you
Louis T.
01:15 27 Aug 19
We had dirty/smelly water. Jeff didn't fix our problem, but he solved our problem. We love his dedication and enthusiasm as he works to figure out the problem and to do his best job. He gets a big 10 in our book!
Sabette P.
16:04 24 Aug 19
Aug 22We had used Sun City previously to replace our garbage disposal and were happy with the service. When our kitchen faucet decided to start dripping we gave them a call. Jeff, Service Tech, was here in just a few hours. Jeff was professional, knowledgeable and had the replacement parts needed to due the repair.Will definitely call them for all our plumbing repairs
Kenneth G.
21:52 22 Aug 19
Eddie and Jesus just finished installing our new central air conditioning. We were so impressed with their efficiency, knowledge, attention to detail, and personable and considerate presence. The job was completed on schedule; they arrived when expected. They were committed and polite and able. We are very happy with the way this installation went.
Eileen T.
21:42 22 Aug 19
Your representative Jeff was at my home yesterday to fix a blocked sink in our kitchen. He was very prompt, very professional and did a great job of fixing our problem and cleaning up after the problem was solved. If I have any other problems in the future and will always ask for Jeff.
Thomas M.
17:27 21 Aug 19
Jeff came and installed a new sink for us and fixed a leak under our sink as well installed a garbage disposal. He was SO nice and professional while he was here. He made sure I was ok with everything throughout the process and before he left. These guys will be getting my business in the future because of Jeff!
Dustin J.
23:43 20 Aug 19
Abe from Sun City came to diagnose our air conditioner problem. He was polite and respectful and figured out the issue right away. He replaced my thermostat, after quoting me the complete and correct price. He answered all of my questions patiently, showed me how to use my new thermostat, and explained how to link it to my phone.We are always happy with Sun City Plumbing and Heating! Thank you Abe!
Barbara A.
22:51 20 Aug 19
Chris and Ben were terrific helping us to select the best hot water heater for our needs, and doing an expert installation. These guys are the best. We always trust them to do the job right the first time.
Carl C.
19:46 20 Aug 19
Very pleased with the work Chris did. He knew what was wrong and fixed it. Not like someone else ( not from this company) Thanks
Maria G.
21:34 19 Aug 19
We just had our water softener and reverse osmosis systems installed by Rich and Ben. What a pleasure it was working with both of them. They were highly professional, courteous and informative. After each installation they explained how each system worked and also gave us a short but informative walk through of the systems. We cannot praise them enough for being great people and great installers. Thank you Rich and Ben.
JP B.
19:35 19 Aug 19
Alex and Lupe put my new refrigerated air in on the 31st and 1st of August. Vey good install with minimal interruption. Then this week on the 14th Dell and Jeff put in the gas for my new gas stove. Great work!! I would use this business again.
Roxanne H.
22:47 16 Aug 19
Luis and Leo did a great job in answering my questions and concerns, and did a great job installing our mini-split and heat pump, including cleaning up after the job. I highly recommend Luis and Leo (Sun City) for your HVAC and plumbing needs. Tom D.
Pauline D.
12:49 16 Aug 19
Rich and Ben quickly diagnosed a bad check valve in a recirculator pump, ordered the correct check valve, and installed. There were no surprises. They were pleasant and professional. Very pleased.
John G.
16:57 15 Aug 19
Esteban replaced a 75 gallon water heater/tank with a Rinnai tankless system. The job included removal and moving of the inlet, outlet, recirculation, and gas lines. The install is neat and compact, and is a huge improvement over the previous water tank. Their price was very competitive and we are very satisfied.
John & Cheryl G.
16:50 15 Aug 19
Jeff was on time, and solved the issue. He presented a friendly face that well speaks of the quality of service given by Sun City.
Rick G.
15:45 14 Aug 19
When I called because my cooler was not working, a young man bythe name of Mike came out. Fixed my cooler. Its taking a while toget back to normal because my pump went out and it will take timefor the pad to get wet again. Thank you!!!!
Betty L.
02:29 14 Aug 19
Luis and Leo installed a Trane Air Conditioning unit,they did a wonderful job.
Luis V.
01:41 14 Aug 19
Alex stopped by today to ensure that all the work was done to perfection, and once again provided excellent service. Thanks again, Sun City, for the good work!
Jenifer O.
01:10 14 Aug 19
My AC stopped working late afternoon on a Friday with 100 degree temps. I called Sun City and Abe was there in 40 minutes. He worked on my unit for almost 2 hours. Being an electrical problem it was difficult to find. He kept at it until it was working. He was courteous and professional. Great job Abe. Highly recommend.
Paul C.
21:47 10 Aug 19
I made contact with Sun City, while experiencing problems with a system that Sears had installed. Sun City was prompt, Knowledgeable and courteous. Jason came to our home, assessed the MESS that Sears had left. Jason provided me with an estimate and made very knowledgeable recommendations. NO Pressure what so ever. In my research of the Sun City name, I could not find any negative comments or conversations. I made an appointment for a complete install which included the Coil, Condenser and Furnace. Eddie, Jesus and Jeff were right on schedule, and eager to fix the Sears Mess. This team of experts were courteous, Clean and very well mannered. Me, being very inquisitive, watched them closely and asked many questions. All of my questions were answered candidly and with expertise. Eddie, Jesus and Jeff had nothing to hide. This team made me feel as if I was the ONLY and BEST customer, no one else existed on this day. The install was immaculate, Perfection to the utmost standard. Sears should take lessons from this company.The system was fired up, Eddie, Jesus and Jeff made sure that the system was operating at peak performance, and Explained to us how to use the thermostat. The team assured me that they are a phone call away if be needed. I felt very comfortable and pleased with my decision to use Sun City. The team advised me that a Technician would be in contact with me the following week for a quality check of the system and install. As Eddie, Jesus and Jeff drove off at the end of the day. I accepted them into my personal family. I was contacted, a few days later and an appointment was made for the Quality check. Alex was Right on time, also very courteous, Knowledgeable and clean. Alex went over the install, once again I felt SPECIAL, Alex did a diagnostic of the system, Alex's pride in the Sun City Name was obvious, he bragged on the work that Eddie, Jesus and Jeff do on a daily basis. This has been a very refreshing experience. At the end of the day it made me realize that, Quality still exists. Sun City Met and Exceeded our expectations. Happy Wife, Happy Life.If you need a quality install or need a Mess cleaned up, Sun City is the Name.
Alex C.
03:39 09 Aug 19
Sun City Plumbing did not meet my expectations. I did not expect them to make a timely appointment....they did. It took only two days to receive service. I did not expect the technician to arrive on time...he did, in fact he was slightly early. I did not expect the technician to easily solve the problem...he did. It only took him about 30 minutes to figure it out. I expected the bill to be outrageous....it wasn't. Our technician was Abe, an HVAC specialist. While he was diagnosing and repairing the cooler, he was kind enough to educate us on some maintenance suggestions that would save us money and extend the life of the coolers. I really liked Abe; he was professional and knowledgeable. He also praised the company and the other employees. Before the appointment I was not convinced that I would have an ongoing relationship with Sun City, but I am hoping to use them in the future for all my HVAC and plumbing needs... because Abe said, "There is nothing we can't do!"
Laura D.
00:53 09 Aug 19
I had my ac replaced after it literally blew up. I've gone with Sun City for years. They are truely the best. Leo, Luis, Jesus, and Eddie replaced the entire system in about 4 hours. They were professional, took time to explain what they did, and assured me that a tech would come out to fine tune things. I recommend Sun City highly!!! Their employees are always knowledgeable and extremely professional.
Jim T.
23:41 08 Aug 19
Alex was pleasant, courteous and took time to explain everything about the new a/c unit and furnace that I would need to know.Holly was helpful arranging an appointment for him to be here. They were both great and I thank them for their help. Such a good company to deal with.
Mary Y.
16:52 08 Aug 19
The technician Richard was very knowledgeable and courteous. He kept me well informed and completed the services very quickly. I would highly recommend him and Sun City to my friends.
Paddy O.
22:20 06 Aug 19
We had a major repair job done by Todd of Sun City. His expertise and attention to detail is so refreshing in this day and age. He is a true craftsman and we are so pleased with the finished job. Once again, a Sun City comes through for us.
Wayne S.
16:46 02 Aug 19
We had a new furnace installed as well as the exhaust fan in one bathroom replaced. I did a great deal of research before I ever called anyone. I contacted Sun City and another company, for an estimate. The other company sent someone to measure and take pictures and I was told they would get back to me with an estimate. Never heard from them again. Jason came out, from Sun City, checked and measured. Let me know about the equipment i would be getting and gave me an estimate. The estimate was exactly in line with what my research said it should cost. Yesterday Leo and Luis came out to remove the old furnace and install the new. Todd came out to replace the exhaust fan. All of them were friendly and professional. They let me know what they would be doing. They were very efficient and finished the jobs professionally. They cleaned up after they were finished. I am extremely happy with the jobs and strongly recommend Sun City. From now on I need not contact anyone else. Update; Raymond and Sergio came by yesterday to install the humidifier, in the new furnace. They were very friendly and professional. They completed the work in a timely manner. I asked about the filter and they proceeded to show me how to replace it. Since it is a small space it was a little difficult, but they took the time to show me everything and answer all my questions. I can't say enough about the quality of service and the friendliness and professionalism of everyone at Sun City. Thank you Update #2. After the furnace and humidifier were installed, Alex came by to connect them up and make sure they worked. Alex is friendly and professional. like everyone else I have met at Sun City. He walked me through the working of the furnace and humidifier, making sure I understood everything and answered all my questions. We just had a new evaporative cooler installed a couple of years ago, also by Sun City. In a few years, after we have gotten a few more years of use out of it we will be switching to refrigerated air. When the time comes we have Sun City do that also. I researched the installed cost of furnaces, before we decided. Sun City's estimate was right in line and there were no extras added on. The estimate was the exact cost. We are very satisfied.
Charles M.
14:01 02 Aug 19
AC stopped working yesterday evening. My son had just been discharged from MMC with heart failure and my brother was just diagnosed with cancer Being uncomfortably hot is not good for either of them. I called for service after 5:30p not knowing that Sun City has on call AC tech. Alex called very soon giving an estimate of when he could arrive. He called again with on his way at 8:10p. He was upfront about the service fee and what he could do. Alex found the problem and fixed by 9pm He was courteous and pleasant and efficient. He deserves 5 stars and a grateful thank you for making my family comfortable
Sue K.
13:27 02 Aug 19
Needed a little work done on AC and Water heater. Alex serviced the AC unit. Both techs were great and ON TIME! Will definitely use Sun City for all my HVAC and Plumbing needs in the future
Greg A.
05:09 01 Aug 19
Jesus and Lupe installed new parts on air conditioning unit. They were very efficient, and answered my questions. As it was an older a/c they made sure I understood what to keep track of. I was also impressed with other staff that I spoke to when getting estimates.
Robin T.
20:01 31 Jul 19
I spoke with the company in the morning and they came out that afternoon as scheduled. Mike did a fantastic job. He spent 2 hours working on my air conditioner. He added a booster to my current unit and saved me over a $1200. I recommend them and plan on getting their maintenance contract this Fall. Thanks again.
Mary G
22:06 30 Jul 19
Abe did a wonderful job for us today! He provided professional and clear feedback about the issues with our evaporative cooler. He also did a great job providing us what we needed to give our home warranty provider as well. We will be giving Sun City a call when we look at converting next year.
Lindsey B.
01:47 30 Jul 19
We were very happy with the service we received from Sun City Plumbing. They were able to come out right away, diagnose the problem, and order parts and have our AC up and running within a couple of days. Alex was our technician and he was super polite, knowledgeable and friendly. We use Sun City for all of our plumbing and HVAC needs.
Lynn B.
00:03 30 Jul 19
I have been using Sun City Plumbing since 2001 and I have never had a bad experience! I called this morning at 8:00am; had an appointment for 10:30am; and by 10:40am, the problem had been identified! Manny was efficient and very knowledgeable! He explained step by step what he was doing and took the time to walk me through how to check the line. Thank you, Manny, and thank you Sun City Plumbing & Heating~Sincerely,Sandy A. Saenz
Sandy S.
21:32 24 Jul 19
The guys, Ben and Chris were on time and did a fine job. Good cleanup and they answered all my questions. Thanks .The best in Las Cruces.
Paul P.
15:00 22 Jul 19
Air conditioner was throwing hot air. Called Sun City and made an appoiintment. The day of appointment service man called and showed up early. He found that the high winds in Las Cruces had blown off one of the panels and loosened others. Service man screwed panels back on and adjusted float which had been tossed around by the wind . The wind damage had loosened the clasps on the panels to the point that they were no longer holding. Service man made sure that wouldn't be a problem again. Was given some suggestions on pads and increasing temperature of air output which I appreciate. I've used Sun City may times before for emergencies and they never fail to do a great job. I highly recommend them.
A M.
15:14 18 Jul 19
I converted my MasterCool to Trane AC. Sun City Plumbing did an outstanding job!! Jeff and Raul installed my unit. They were very professional, hard working, trustworthy, and efficient. They arrived on time for the installation each day, which is important to me. Todd came out and patched a hole in the drywall where the existing thermostat was located . He even painted the patched wall for me. He did a great job. It looked just like the existing drywall .I would highly recommend Sun City Plumbing .
Tracie D.
14:58 18 Jul 19
Nick and Esteban were courteous and polite. Did a good job and cleaned up after themselves. Would recommend these guys to everyone.
David C.
00:43 18 Jul 19
Dell & Ben arrived on time with the appropriate equipment to complete an 'under the sink' change out. They worked well together and left, taking all the trash and left the area clean and ready to use. For my next plumbing job I know who to call and who to ask for. Well done guys.
Kim M.
17:07 17 Jul 19
I had an excellent experience with Sun City. Their technician Mike came early and spent time fixing a problem I was having with a mini split cooler/ heater unit. When fished he explained to me very clearly what he had done. He also tested the unit for 30 minutes and found the problem was indeed taken care of. I liked that and felt confident about the repair.
Nancy A.
06:02 13 Jul 19
Just had my soft water treatment system and RO system replaced. Stevie and Ben were knowledgeable, efficient, conscientious, and very pleasant. They cleaned everything up nice and tidy. I would recommend this company and particularly Stevie and Ben.
Kim H.
23:49 10 Jul 19
I have used you before and have been very satisfied each time. Alex was terrific and got the air conditioner going. Very Happy and I would highly recommend.
GEORGE P B.
22:44 10 Jul 19
Mike came today to service my AC system. Not only did he do his job efficiently and professionally, he carefully explained to me all that he had done and exactly how my system was doing. Great work, Mike!
Brian G.
16:50 10 Jul 19
After buying our home in a foreclosure auction and living here for more than 4 years it occurred to us the it would be a very good idea to have our 3 roof-top air conditioners serviced. Sun City sent Abe and Victor out on the same day and they were FABULOUS! They cleaned our all our units and even removed a rather large mouse nest. We signed up for their annual service and we will see them twice a year now. We hope they send Abe and Victor back our way in the Fall!
Cynthia de L.
21:58 09 Jul 19
Abe and Fernando came by today and replaced parts of my mini-split that had been damaged by rodents in the attic. It works well now, and we appreciate Sun City! They have been our plumbing choice since they installed our Geothermal heating and cooling system some six years ago. It has also ran flawlessly those six years.
Warren H.
20:15 09 Jul 19
Todd and the plumber were wonderful; professional, attentive to detail, polite, knowledgeable. Sun City responded quickly to our emergency plumbing situation. We will absolutely be using Sun City for all our plumbing and HVAC needs.
Karen M.
14:53 09 Jul 19
Rich and Ben were pleasant, professional, and very knowledgeable. They did a first rate job repairing my outside water line, while they patiently answered all my questions. I got service the same day I requested it, and the price was reasonable. First time I have used this company, but it won’t be the last!
Marilyn A.
23:15 08 Jul 19
We were recommended to Sun City by a family member and we are so grateful to them. We had just moved cross country driving to arrive in the summer with no a/c. It was a tough couple of days but the came right away and Abe was the best. Got the a/c up and running, answered questions and was courteous. Had issue with water tank and Steve came out and we did a whole replacement. If the move wasn't stressful enough, these guys made it right. Sun City is now our "go to" company.
Heather L.
14:14 06 Jul 19
Fernando came out on the 4th of July holiday to fix one of our air conditioning units. He took care of the problem promptly and the air was back up in no time. We thank you for always providing us with prompt and friendly service every time we need your help. Thank you Fernando.
Carol C.
19:18 05 Jul 19
Had problems with our a.c. as the weather started to warm up. I called Sun City and spoke with Evelyn. She told me that she could have a technician out in a couple of days to take care of the problem. Manny arrived at the scheduled time even though it was July 4th. Manny was very friendly and knowledgeable about our system. Within a short period of time, he had recharged the system after noticing that a faulty Schrader valve was most likely my problem. Manny performed his work quickly and professionally. The ac is working adain and the cost of thr repair was very reasonably. I will call Sun City again should i have any problems in the future.
Glen Mc C.
21:14 04 Jul 19
Excellent Service! Speedy arrival, friendly.... Would highly recommend sun City plumbing... Thanks again to the service man Alex who came at 9:30pm to fix my heater! Keep up the great work!☺️
Betty L.
04:03 04 Jul 19
Abe was great! Very knowledgeable and helpful. He was there early for our appointment and made sure to explain everything to me as he fixed our problem! Thanks so much!
Andie J.
21:26 02 Jul 19
One of my air conditioners wasn't cooling properly. I called and you responded that afternoon. Abe went over the unit and tracked down the problem which turned out to be a leaky valve. He fixed the valve, tightened up other valves and added refrigerant which fixed the problem. Abe is very knowledgeable and explained things to me in great detail so I would be aware of any future problems.
Jim V.
00:08 30 Jun 19
Sun City has never disappointed us whether it was at the office, home, family, friends or work at our church.Yesterday was no exception. Holly, the dispatcher managed to squeeze us in. "thank you Holly" When Alex arrived on time he introduced himself and explained what he was going to do. Alex is very knowledgeable and made sure we understood not only the problem, but also the solution. From the work to the cleanup to making sure we were satisfied was very professional. Thank you Alex and Sun City
G V.
21:28 28 Jun 19
You are all awesome! We needed an air conditioner unit looked at and fixed. Not only did they get us an appointment right away, the service technician Fernando went above and beyond to take care of us! They were fast and friendly and I recommend everyone to go to them! Thank you Sun City and thank you Fernando for helping us!
Jamie R.
23:20 27 Jun 19
We lost A/C on a 100 degree day in Las Cruces. Abe from Sun City was able to get us up and running within an hour. His service was super! We particularly appreciated the information he provided, as well as the promptness of the repair. Abe, you rock!
Irvin K.
16:04 27 Jun 19
Our house was built in 2002 and Sun City did the original HVAC and plumbing install. For most of the years since then, we have been on an HVAC maintenance contract with them. Everyone we have ever dealt with at Sun City has been personable, professional, and provided excellent service. This year our downstairs HVAC unit needed replacing after lasting 18 years. Fernando came out, tried his best to revive it, and then gave us all the options, from repairing to replacing. No high pressure sales, just facts, brochures, and some advice which was much appreciated. After Fernando and Holly answered our many questions over a few days, we decided to replace. Their great personalities and technical/financial expertise made the whole experience much easier for us. We appreciate that greatly. Eddie and Jesus were the install team that came out. What a fantastic job they did! They introduced themselves, calmed our nerves about this process by explaining exactly what was going to happen, and then went to work. After they were done, you would never know they had been there (other than the shiny new unit)! They did a professional install, cleaned up the work area, then explained our new unit to us. We thoroughly enjoyed them during the whole process.We are now enjoying our much cooler home, and have even more appreciation for the great folks at Sun City. Thank you!!!!
Scott A.
15:22 26 Jun 19
My air conditioner went out in June. I contacted Sun City and they were prompt! Matt came to my house and looked at the problem...needs new motor and it had to be ordered. I was looking at days without air. Matt was kind enough to bring me a refrigerated unit for the interim. They managed to get the new motor and install two days before it was originally scheduled. It is now 68 degrees in my house and I am so happy! Matt was courteous, respectful, kind and efficient. I highly recommend this company!
Karen D.
17:18 25 Jun 19
Sun City always arrives on time, and does a thorough and professional job. The technicians are knowledgeable and helpful. I always learn something from them. Prices are fair and they stand behind the work.
Ellen M.
14:28 25 Jun 19
Jeff and Raul installed a new cooler for my home. They were friendly and helpful and did a great job on the cooler and removed an old gas line and heater from my storeroom. I've been using Sun City for about 8 years and they always do professional high quality work. Thanks all!
Tim A.
21:10 24 Jun 19
Thanks once again to Sun City and thank you Todd for your efforts and attention to detail as you made the repairs. Such a pleasure to do business with this company. C E Anderson
mygranedi
23:10 23 Jun 19
Richard was great. Fast, courteous, and took the time to answer my questions. Highly recommend!
T C
22:44 21 Jun 19
Alex from the Las Cruces office stopped by to install a EcoB thermostat. He was on time, and not only completed the task but ensured that the system was operating for both the heating and cooling. Always a pleasure working with Sun CIty and in particular Alex. Great jobVince Miller
Vince M.
16:13 21 Jun 19
We are new to town and had a plumbing emergency (main drain from house clogged). Dell was out within an hour and had us back in business in no time. He provided GREAT service and was incredibly friendly and courteous. HIGHLY recommend
Becky Z.
15:22 20 Jun 19
Sun City is the Number 1 plumbing & heating company in Las Cruces. Two years ago I had my bathroom tub removed, new tile installed. It's on their web page! This week I had three new grab bars installed, kitchen sink repair and a new higher toilet installed. Todd was the grab bar guy and did a great job, demo'ing the walls, installing the supports for the bars, repairing the walls, matching and repainting the repaired walls. Unlike other repair folks, he cleaned up completely! Well done! Thanks!
John R.
00:04 19 Jun 19
Todd came today and did some work on the heat pump because we had a leak during our last rain storm . He saw a couple of spots he didn't like so fixed them also. Would recommend them to anyone.
Cindy R.
22:12 17 Jun 19
The plumbing team showed up on time, got the required work done quickly and professionally. The price was fair and the billing could not have been easier on the iPad. Dell and Ben were as competent and pleasant as one could hope for. I would be happy to have them and the company back for my next plumbing job.
William M.
19:31 17 Jun 19
A+! On short notice, Manny from Sun City came to my home early in the morning to fix a seriously flooding air conditioner drain and fixed it professionally and expertly and all at a good, fair price. This is a really great technician and a really great company! Its a good thing I now know Sun City! Thank you.
Tom Reavey, J.
16:38 17 Jun 19
Sun City was the best! They were prompt, did everything they said they were going to do, were courteous and explained every step, finished on time, cleaned up as they went--thanks Leo, Louis, David the electrician and Juan the plumber!! You guys were great--and I would hire this company again in a second!
Linda
20:17 14 Jun 19
Very friendly and quick service! Abe Guerra was vey thorough and did an amazing job! Thank you so much!
Alyssa M.
22:18 12 Jun 19
I signed up for a yearly maintenance plan for my condo. The stars really aligned, as my HVAC system had to have a couple of fan motors replaced.How lucky that all was fixed before a major failure during extreme heat and before additional and permanent damage could happen to the system. This experience has made a real believer out of me for an annual maintenance check of my HVAC system. In addition, Fernando was an excellent service tech! I have been a homeowner for 40 plus years and he is one of the best service techs I have ever worked with. Sun City keep up this level of service and this level of employee. Well done! Highly recommended!
Teresa G.
21:32 10 Jun 19
It was a pleasure working with your technician Mike. He is very personable, knowledgable, thorough and hardworking. His equipment check was superb and we hope we get to work with him on our future appointments.
Harry M.
21:00 07 Jun 19
Excellent work. Thank you Jason for helping me with my cooler issues. Mike the technician was absolutely wonderful and very customer oriented. I forsee doing more business with your company in the future. Again thank you and have a great day.
Raquel M.
21:48 05 Jun 19
Matthew showed up this morning on time and ready to go. Fixed the swamp cooler no problem 👍 and made arrangements for another problem. Very efficient very courteous. Highly recommend.
Mark G.
16:06 05 Jun 19
After discovering a leak in my mechanical room, Sun City came to the rescue. The hole left in the wall was atrocious, but Todd from Sun City showed up with great enthusiasm and optimism. He was very professional from the start to finish. You could tell he took pride in his work. I expected just a smooth finish with maybe some paint to cover since it was just an exterior mechanical room. But no, he had matched the texture and paint to finish. I was impressed to say the least. I would recommend Todd from Sun City if you want true professionalism to get the job done. Thank you Todd!
chris S.
15:10 05 Jun 19
This is our first appt as members of the annual service care plan. Manny was the a/c tech and was friendly and professional. He answered our questions clearly and patiently. Thank you Sun City for being the best in the business!
grego S.
17:48 04 Jun 19
Alex came by for a seasonal change over and an estimate for a new furnace. Punctual, personable, and thorough going, he took time explaining everything, with no high pressure sales approach. Instead he was reasonable, knowledgeable, thought options through with me, took the time. Well done; such competence and respect for the customer is refreshing and inspires confidence in the company. They've got my business from now on. 5/31/19 update. Just wanted to add a follow-up on the installation of the furnace and evaporative cooler. Raul and Jeff arrived promptly for the install, were down to business right out of the gate, courteous, efficient, and conscientious. They problem solved creatively with consultation by staff at the office when there was an unexpected complication (went out of their way, very honest), and genuinely demonstrated pride in the job they were doing (rare nowadays in my experience). Alex came by after the work was done to do a walk through with me and again was generous with his time and attention to detail, ensuring my satisfaction with the work. Without exaggeration, every member of their team with whom I interacted was first rate and unfailingly professional, including Holly in scheduling and Jason, a manager with whom I spoke briefly when the above mentioned unanticipated complication arose during the installation. The work culture in this business must be remarkable; these folks are good, really good.
James R.
21:45 31 May 19
Raul and Jeff arrived to replace four commercial HVACs. They did the entire job in 3.5 days. No complications what so ever. Very professional, worked around our employee schedules, parking, etc. These guys know what they are doing!
JoeD C.
19:26 31 May 19
Fernando came out last Sunday and today, Wednesday, along with my electrician and was on time both days, very friendly, very knowledgeable, and did an outstanding job getting my AC working again. Thank you Sun City for a good job. I will recommend your company to anyone. Thanks, John Mattern and Natalie Mattern
Natalie M.
18:02 29 May 19
Fernando and Frank were awesome the AC went out in our Gym and the patients were so hot. I called they came and ordered what we needed and got it fixed right away THANK YOU Sun City.
shelly B.
20:43 28 May 19
Dell of Sun City was the best plumber I've had in my home in a very long time! He arrived promptly, got the work done in half the time I expected, and then - a miracle happened - he cleaned up after himself and threw out the trash! Thanks, Dell, you made my day.
Linda S.
15:06 23 May 19
Wonderfully professional experience when Alex serviced both of our units. Friendly, knowledgeable and quick witted, he answered all of the questions and did a great job "training us" on our equipment. Would highly recommend!
Nancy P.
20:59 21 May 19
My husband and l really appreciate Rich it was so nice to have a personable young man explain what needed to be done and knew what to do. Thank you Rich. Will use you guys for all our plumbing needs thanks again
Maurice L.
22:45 13 May 19
We've been very happy with Sun City Plumbing since we began using them two years ago. Their technicians take their time and do a great job. So far they have repaired the shower plumbing we inherited upon purchase of our house, installed new thermostats and done bi-annual heatnig and cooling prep. They are personable, take tiime to answer questions, and leave me feeling confident. Frank just left, and I am ready for summer!
John K.
17:13 08 May 19
Richard and Ben came out to service our water heater and they were wonderful. Very professional and kind. I will continue to use this company for many years to come. Thank you for all of the help!
Jessica R.
15:24 07 May 19
We've had Richard come out to our house at least on 3 separate service appts and he ALWAYS does an amazing job! He is a professional and fixes the problem(s) quickly and perfectly. We are very appreciative of both Richard and Ben. Thank you SO much guys!
LC C.
16:22 06 May 19
I was hearing a loud noise every time my air-conditioner came so I called Sun City plumbing and heating as I always do they sent out Alex he arrived on time he was very kind and patient he figured out what it was in no time. I so appreciate how professional Alex was. I always go through sun city plumbing and heating.I have not had anything but good professional work done at my home by them. I would recommend them to all my family and friends.
Jacque C.
21:39 03 May 19
Alex, Raul and Jeff thanks for your professional and courteous work! We will surely enjoy our new AC/Furnace - Charlie H.
Charlie H.
17:54 03 May 19
Conversion to refrigerated air was a big deal to me. From start to finish, EVERYONE was very professional and customer friendly. Raul and Jeff were great: knowledgeable, worked hard, answered questions and cleaned up as they went along. Installation was fast and then afterwards, Alex, came out for final inspection and answer any other questions. Holly, was most helpful with scheduling and paperwork. Sun City was the best choice for me and I recommend them 110%.
Pamela C.
22:14 01 May 19
Mathew and Mike arrived early and did the job quickly and efficiently.
Dale E.
18:05 29 Apr 19
Victor came out on Saturday afternoon late when I called about my AC blowing hot. He stayed until the Ac was fixed. Another AC company had looked at the AC that morning and did not fix the problem. Victor was very professional and knew exactly what to do to fix things. Thank you Victor.
Liz A.
13:59 28 Apr 19
Excellent service!!! My Mother has heat sensitive animals and people in her home, and Eddie Lar, Evelyn and Victor made it work, so she didn’t have to wait another 4 days before someone could come and take a look at her cooling system. Quick and easy service!! The best in Las Cruces!!! Thank you!!!!
Zondria L.
21:31 19 Apr 19
Thank you Eddie, Jesus and Jesse. We are super pleased. You guys were professional and very helpful. Also, thank you Jason, it’s nice when you can find a company that you can trust. -Kevin & Sheyla
Kevin R.
00:55 19 Apr 19
Rich was very professional, explained everything and did a great job. Sink/plumbing was cleaner than when I showed it to him. Highly,recommended and will definitely call on again.
Zdzislaw S.
18:47 18 Apr 19
Alex was here yesterday to fix our thermostat problem. We were very pleased with his explanation of the problem and how fast it was fixed. Alex is a very knowledgeable and experienced rep of Sun City Plumbing. He is also a very nice people person.
XxSkyline224xX
18:23 17 Apr 19
Sun City Plumbing is prompt, courteous, and they do a great job! I have used them three times now, and have been happy with their technicians and service. Abe worked on my evaporative cooler today and he was Great!
sue Y.
17:33 17 Apr 19
Alex came to the house on a Saturday, gave us professional service and suggested short-term and long-term fixes. Great job!Alex came again today and fixed the AC. I asked him for a breakdown of his estimate for replacing the whole unit. After hearing his breakdown, the warranties on both parts and labor - it really helps move to make the best decision.
Vernon B.
21:48 15 Apr 19
Alex was here again this morning - I can't really add a lot to my earlier review, but Sun City and Alex are winners in our book. These guys are great! They come twice a year to switch us from cooling to heating in the fall, and heating to cooling in the spring. Our filters are a little complicated, and one of them requires moving a heavy grand piano to access it. Alex is our super-hero. He's knows his stuff and he's unfailingly cheerful. And he's got the piano moving down! I highly recommend Sun City (and Alex!).
Cathy C.
16:34 15 Apr 19
Jeff and Raul did an excellent job installing a cooler for me. Highly professional and efficient.
Dorian R.
20:44 08 Apr 19
Alex came to do maintenance on the AC units for both of our houses. He was quick, efficient, kind, and knowledgeable. Holly was awesome in accommodating our busy schedule to set up a follow-up visit for minor repairs. We love dealing with Sun City Plumbing!
Florencio Avitia J.
18:00 30 Mar 19
Simple install of filter and water softening system got complicated by limited space and severe weather, but Richard stayed late, accommodated our travel schedule and got everything done. Thanks!
Don G.
21:54 28 Mar 19
Rich installed a pressure relief valve, was very thorough and took note of placement of the access box in relation to the water main box. Excellent job.
Jim H.
15:37 28 Mar 19
Richard at Sun City Plumbing and Heating analyzed a water temperature problem others had not been able to solve. He was both friendly and professional. As a result I now enjoy nice hot soaks in my new tub!
Linda M.
16:50 27 Mar 19
Alex from Sun City was on time and extremely professional and courteous. Most helpful in addressing any of our concerns and giving us info on new Heating/AC units. Thanks Alex!
Mike R.
17:48 26 Mar 19
Alex did our annual Spring systems maintenance and replaced our Dual Run Capacitor. Alex is very knowledgeable, professional and very pleasant. Alex takes time to explain everything to me.
Lisa T.
19:38 21 Mar 19
Alex does a thorough job and is patient in answering questions.
Kourtney V.
02:52 20 Mar 19
Jose did a fantastic job coming over and giving us an estimate to have a new furnace installed last Friday. He was professional and knew exactly what we wanted and needed. Eddie and Jesus did a wonderful job removing and installing our new Trane furnace yesterday; they were professional and knew what needed to be done. I appreciate they weren't in a hurry and it took 2 days. The workmanship is beautiful!! Jose came out, inspected and checked the calibration - all was good! Jose, Eddie and Jesus made a great team! Thank you! Tell you Dad - David I send my regards. I worked at the City and always enjoyed working with him.
Mary A.
15:58 13 Mar 19
very fast response. Professional techs. Gets the job done quickly and efficiently. Affordable. Highly recommended.
Vicki H.
06:34 12 Mar 19
Alex completed the spring servicing on our Trane units this past Wednesday. He arrived right on time and did a great job as always.
Stephen T.
18:14 10 Mar 19
We had our house switched to refrigerated air. Raul and Jeff did a wonderful job. Everything looks nice and works. The guys were very professional and did not leave a mess anywhere. Jose was very helpful, explaining everything to me.
micah C.
14:31 06 Mar 19
Alex serviced our Hvac systems today. He was excellent. He answered questions and seemed to really care about his work. Thanks Sun City!
DONA C.
17:44 05 Mar 19
Raul and Jeff were amazing, as is the company, Sun City! They worked hard, consistently, and explained everything to me as they were working. They showed me how everything worked, and cleaned up after the job was complete. They, along with Sun City, have always been kind and courteous. They have excellent customer service! Thanks!
Sue M.
20:42 25 Feb 19
Very professional, courteous, neat and did a great job of cleaning up after work was done
Vic & Cher Q.
14:57 14 Feb 19
I called Sun City on a Friday morning after 11am. I explained my heating problem to Eddie and he scheduled Alex to come between 3:30 and 4:30pm. Alex came about 4:30 diagnosed the problem as a malfunctioning switch, had Jose another tech bring him the part and had the heater functioning by about 6:00. The cost seems reasonable and the timely service was excellent. Alex and Jose were both friendly and informative, answering all of my questions.
Wally H.
18:16 09 Feb 19
We called for service first thing this morning, and Alex was at the house before 9AM. He quickly took care of the problem and thoroughly explained both what he did and how we could prevent it from happening again. Great call!
Mary Ann G.
18:03 30 Jan 19
This company is fantastic. Matt was professional, kind, and the company was extremely fair in what they charged. I recommend them 100%
Nancy H.
17:13 29 Jan 19
An efficient team, from the first office contact through the evaluation, installation, and follow-up inspection. This was the largest of 4 jobs Sun City has done on my residential home during the last 14 years. They replaced an 18 year old rooftop heating/cooling unit. They identified and rectified a too-small inlet from the original builder, replaced the supporting frame, made the roof watertight, and did a very neat cabling and wiring job. Matt did the original evaluation, Ramon and Jesus the installation, with Jim providing guidance relating to increasing the inlet, making a new frame, and replacing the Register. Jose performed the follow-up inspection. Despite the unexpected additional work, there was no additional charge. The rescheduling of the crane to move the old & new units to the roof worked flawlessly. The office registered the unit with Trane, providing the warranty at close, and a pre-completed form to apply for a rebate from El Paso Electric. In summary, Sun City provided a team of specialists who executed flawlessly.
robin T.
22:55 10 Jan 19
Very happy with the work they did to replace/upgrade our hvac system. They worked fast, clean & very professional. Will work with them again to replace our remaining hvac system.
Angela C.
16:25 10 Jan 19
Richard did a very nice job for the project I had. The company seemed to be very customer orientated with very fair pricing. They were referred to me by a neighbor and I would recommend them to others.
Dean M.
14:43 05 Jan 19
The plumbing in my house kept breaking, leaks under the foundation kept popping up. CJ, NICK, Zack and Todd from Sun City Plumbing came over and completely installed all new pluming. Running the new plumbing thru the attic. These guys a very professional and there work is top notch. I highly recommend there services.
Austin S.
22:16 26 Dec 18
Rich and Dell replaced our water softener. To begin with they arrived at the scheduled time. They quickly installed my new unit and then took time to explain how to operate it and answered all my questions. They were courteous and were not exasperated by my questions. Before leaving they completely cleaned up. Nice job for a fair price. I'd use them again.
Joel C.
20:12 18 Dec 18
My furnace wasn't working so I called Sun City Plumbing and Heating. They were able to send a technician that same day. Fernando was quick to find the problem and fixed the furnace in under an hour. I would look into their membership program to save some money and receive discounts on repairs. Great service.
Abraham H.
23:33 17 Dec 18
Two BIG thank you's' to Sun City Plumbing & Heating !!! Thanks first to Victor who came and serviced our system about a month ago. Wow! Great experience! Fair price for thorough maitainance service! Thanks also to Matthew today for urgent repair services! We called with a new heating issue, burner shutdown. Matthew came within 30 minutes and diagnosed the problem, had the correct sensor in the utility truck and replaced it quickly. Matthew checked our heater function and verified it as a safely operating system, afterwards checking for carbon monoxide, at zero. Very professional, affordable and friendly services. All our questions were answered.
Jae Jae's C.
19:06 17 Dec 18
Professional, courteous, correctly identified the problem, correctly fixed it. A great company. No need to look further.
Nancy J D.
02:01 11 Dec 18
Raul & Jeff showed up on time both days to start the install of a new heating & cooling system & completed the work timely. They took care of my house & put tarps on the floor. They were very courteous & polite. Jose came a week later for a walk through & showed me how to use & care for the system. Again he was very courteous & listened to & answered my questions thoroughly. They have definitely earned my trust & I will call them for future work.
Bea L.
21:31 10 Dec 18
This is my second year using Sun City Plumbing. They have excellent customer service and I want to especially thank Alex for doing an outstanding job servicing two furnace units. He was very professional, knowledgeable, and courteous. Thanks Alex.
Teresa L.
22:24 21 Nov 18
Excellent service! Sun City Plumbing gave me a window of 2:30pm-3:30pm, showed up at 2:30 on the dot! Was very impressed with the quick service and explanation of repairs on our ancient wall heating unit. Very quick and reasonable costs!
Greta V.
19:01 21 Nov 18
We had a serious, time-critical heating problem that couldn’t be fixed by other companies. We called Sun City P&H and they came right out, on time, as agreed upon. Jose immediately knew what the problem was, bought the parts necessary to fix the problem, and our under-floor heating was operating the same day. He also took the initiative to remedy a safety concern. Jose was very professional, and truly a great guy to interact with. We highly recommend the company and this fine employee.
Stevie S.
00:11 10 Nov 18
Alex did an amazing job!! This company always comes through! 24-7 I would not use anyone else for my heating and cooling needs. Alex called, make sure we were home, completed the job on time and at the price agreed upon....no surprises...Thanks You.
Ray Horvath P.
14:16 07 Nov 18
Great technicians and service that's why we've used them for years.
Lucy S.
15:27 30 Oct 18
Our AC unit stopped working, and we chose to call Sun City based on the Google rating. Matt came out the next day, was on time, polite, and answered all of our questions. He was efficient, and immediately figured out our capacitor had failed. The fix was quick and a lot less expensive than we feared. We were also pleased to find that Sun City offered a military discount, a 30 day guarantee on labor, and the part has a 2 year warranty! We are very happy with the service, and will likely use Sun City again should the need arise.
Penelope R.
15:42 18 Sep 18
We want to thank jeff n and raul m for the great services and jim and jason for getting our house back together
Linda T.
20:54 12 Sep 18
Once upon a time…….or last week……a family came home to find a wet spot had appeared on the downstairs ceiling. Knowing this was not a good sign the family summoned the Plumb-gician. They tried the easy route first and cut a hole in the ceiling. The pipe fairy had apparently decided to make the work as interesting as possible for them so the leak was farther up into the wall and unreachable below. I forget the name of the first technician, and misplaced his business card, but he was amazing. He had Dave Olguin come out to give us our options for fixing the leak. The first guy was incredibly nice and friendly, and answered all my questions. My dad owned an HVAC & Plumbing company, so I know how to do stuff……although as I learned from him, things have really changed since I last did anything. I really appreciated him taking the time to explain things, and why they were the way they were. The option we went with was to replace the shower since they had to cut a hole in the tile wall. The next day the crew that arrived for this job was Ben and Stevie. Apparently the best way to ward off the evil leak fairys was for Ben to melodically chant…..or you might call it singing. They were both incredibly friendly. I was disappointed a bit though because Stevie said Ben does a killer Katie Perry and Miley Cyrus. I only heard 80s hairbands.The final guy to show up was the sheetrock guy Todd. I spent a delightful 2 ½ days with him as he repaired all the various sheetrock problems and filled in the places around the tub. He truly was the icing on the cake. Artistry doesn’t adequately describe his work. I love that Sun City has a sheetrock person on staff. In the past I have tried to find someone to do a patch and nobody wants to do the smaller jobs. Them having this available saved me a lot of time and headaches because they did everything that needed done start to finish. The best part though is the quality of the work. I don’t know that I have ever seen anyone do such amazing work. He is definitely an asset to the company.This morning I got and walked around looking at everything now that it has had about 24hrs to dry. I finally got out my magnifying glass, and I THINK maybe I can tell where one tiny edge of the patching work is at. My dad always told me you can do things cheap or you can do them right. We chose the top of the options for this repair and it was money very well spent.
walter C.
16:55 24 Aug 18
I would just like to thank Frank for a job well done. We had air conditioning issues and didn't know who to call. We were refered to multipe contractors but picked Sun City because of their A+ BBB rating. So glad we did.Frank explained what was done, the warranty and service contracts that we can purchase for the future to keep the furnace and air conditioner running properly. Thank you Frank.
margaret S.
15:23 23 Aug 18
I just moved to Las Cruces from California and had an issue with our AC unit. I called Sun City this morning and they were able to have a tech (Shelby) come out and service my AC and had it back working in short order. Very professional and friendly service, I highly recommend them.
Bob G.
02:31 18 Aug 18
Amazing.!! The best place in town, The staff is ALL super friendly and they have great customer service skills. The staff really seem to enjoy their job they are always positive and friendly. Suncity is really blessed to have such an amazing crew, Call them you won’t regret it 😉
Evelyn J.
18:05 17 Aug 18
Just had a plumbing job done by three FANTASTIC guys that work for Sun City Plumbing and Heating: Nick, Zak, and CJ. Not only were these guys extremely nice, informative, and amazing at what they do, they were so good that a job projected to be a week and a half they finished in 4 days! It was actually a pleasure having them here. A+ service and experience from those three! Would recommend this company to anyone!
Julie K.
21:42 15 Aug 18
I recently had a Mini split air conditioner installed in my garage. I was fortunate enough to have Eddie and Fabian as my installers. I’ve learned that over time, as you have service providers come to your home to perform some work for you, you never really know the quality of work they will perform. Despite the references, it’s really how you feel they performed. Well, Eddie and Fabian proved to be an exemplary team. They really did work with each other and independently very well. They seemed to communicate telepathically. Very few spoken words between them, they just got the job done. Each was very professional and polite and even took time to answer my questions. They were minimally invasive with what they needed to cut and remove to install this unit in my garage and on my roof. Their cleanup process was meticulous. Honestly, they left the job site as clean as it was when they arrived. In addition, there was some electrical work required for this installation. The electrician on this job was David. His mindset of doing a quality job really impressed me. I felt very confident with the work he performed. Overall, I’m pleased with the unit that was installed and honestly recommend Sun City, Eddie and Fabian to take care of you.
MDJTUBE
18:13 28 Jul 18
Louis D. was prompt and identifyed the air conditioning problem quickly,and fixed the issue quickly. I am very pleased with his work and expertise.
Alan B.
18:48 27 Jul 18
I received "old fashion" service where the customer is treated with respect, courtesy, professionalism and promptness. Nick and CJ installed both my new water heater and softner under extreme heat and yet demonstrated they take pride in completing their task with accuracy. I was impressed their supervisor, David, came out to the worksite a few days later to inspect Nick and CJ's work and reiterated how the water softner functions and made himself available to any further questions. It's great to know good "old fashion" service is still alive and well.
Elena L.
00:50 19 Jul 18
Very professional and on time! We had a new package unit installed by Sun City. We we're very pleased with Jose as he came and inspected our home and gave our estimate. When the new unit arrived that was installed by Lupe and Jesse, they were on time and very proficient. They cleaned up everything really well when done. We had the unit installed 3 months ago and have had no issues whatsoever. Highly recommend this very professional company.
Sharon R.
23:50 18 Jul 18
Great work and honest company. Clean job site and friendly fast service. Thank you Raul and Jeff for a job well done!
Javier P.
14:40 11 Jul 18
Genevieve O.
22:08 06 Jul 18
Nick and CJ are awesome very professional I highly recommend them for any plumbing or heating repair
Vincent A.
22:52 20 Jun 18
Can't beat the best in town, hands down the best
Edward K.
04:03 12 Jun 18
We have used your services for different reasons. Water heater repairs and replacement, refriigeration unit, faucet repairs. Always pleased with service! Prompt courteous and knowledgeable. Keep on doing what you're doing!!
Socorro A.
20:12 05 Jun 18
Masako C.
22:56 18 May 18
Quick, fast & trouble-free outdoor installation of new condenser.
Randy G.
17:36 18 May 18
I purchased a new garbage disposal, RO, and tankless water heater through them. I've had their service care plan for my AC, prior. The care plan was the best investment I've made on my house. Richard, Stevie, and Chris all came to install all systems in one day - 5 days after I approved the estimate. I've saved money by bundling and discounts from my care plan. More importantly, the technicians value their work and take pride in their setup. Thank you Sun City.
Carlos M. Herrera J.
20:57 13 May 18
Leo and Luis were great. They showed up when they said they would, and got the job done quickly and efficiently.
Mary H.
20:09 11 May 18
Nick and C.J. were here today extending my gas line for a stove and their work was excellent. They went beyond the call of duty explaining everything to me, and I feel very happy with their professional work ethic and ability. Thanks, Sun City for your support in getting my kitchen ready to cook up a storm...These two guys get a round of applause from me!
Teresa P.
20:37 03 May 18
We had the water heater job from hell. The heating elements had gone out even though it was only five years old, but the kicker was that the heater was located under the $4,000 granite kitchen counter (bad planning I know)! Estaban tackled the job without any fuss or apprehension (I had enough for both of us) and solved the whole problem in a short time and we are as good as new. That young man knows his business. I highly recommend him and Sun City. Wow, what service. It was my first experience with this company, but they have made a devoted client out of me!
Edward H.
20:57 01 May 18
Leo and Luis arrived promptly between 8 and 8:30 this morning, as scheduled, to install my new Rheem air conditioning unit on the roof. They were quiet and quick, very courteous, and made the entire experience pleasant, which made having to spend all that money a little less painful! I trust Sun City. They have all my business.
Jean B.
21:33 27 Apr 18
Did a refrigerated air installation. Very professional, personable and knowledgeable.
Mark P.
01:36 27 Apr 18
Raul and Jeff did an outstanding job. They were professional and extremely knowledgeable about a.c. and furnace units. Highly recommend them.
terry S.
21:28 24 Apr 18
A few days ago, Luis D. came out to perform our semi-annual service on the heating/air conditioning system. My wife and I had not worked with Luis before, but certainly found Luis to be typical of the highly trained professionals that have come out in previous years. I especially appreciated Luis's suggestions about how we might keep our home cooler without significantly raising our air conditioning bills. This is our 12th year working with the technicians at Sun City, and we greatly appreciate having skilled and caring technicians like Luis available to keep our systems functioning optimally.
Jesse O.
22:24 23 Apr 18