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Air Conditioning

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Heating

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Commercial HVAC

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Reliable HVAC & Plumbing Services in Dona Ana and Surrounding Areas.

At Sun City Plumbing & Heating, we’re dedicated to helping our neighbors enjoy a higher level of comfort and reliability from their heating and cooling equipment. We offer the following residential and commercial air conditioning, heating and plumbing services.

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Heating and air conditioning repairs

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Plumbing repairs and remodeling

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Water treatment services

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Heating and Air Conditioning Installations and replacements

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Water heater repair and replacement

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Sheet metal fabrication

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Heating, Air Conditioning and Plumbing Preventive maintenance plans

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Water Softener and Drinking Water Systems

Call Us For A Free Estimate: (575) 824-7030

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Air Conditioning Repairs, Maintenance and Installations

From maintaining your current air conditioner to selecting a new system, our experts will keep your home cool and comfortable throughout the spring and summer. AC tune-ups and repair services help your HVAC equipment last longer and perform better. Our maintenance plan maintains your warranty, optimal efficiency and reliability, along with discounts on other services.

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Heating Maintenance, Repairs and Installations

Our professionals can help you enjoy a cozy, worry-free heating season from the last day of autumn to the first day of spring. Whether we’re performing a tune-up or installing a new heat pump in an existing home or new construction, we take the time to ensure that our work meets the highest quality standards.

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  • Don Kitchens
    Sun City has been our "GO TO" company for several projects involving AC units, Heaters, and Water He... Read More
  • Mike Chappell
    Diagnostic call by Abe was excellent! Very professional, explanied his test results and his reasoni... Read More
  • Sonjja M
    If something is going to go wrong, it is usually in the middle of the night and on a Sunday. I stepp... Read More
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The Sun City Plumbing & Heating Difference

As your hometown HVAC contractor, we’re dedicated to providing personalized heating and air conditioning services. Caring for your comfort is a responsibility that we accept every day. We are honest and provide quality services. We are up-front with our pricing and do what we say we are going to do. We will always ‘make it right’.

  • We’re proud to be a locally owned and operated business since 1984.
  • Our technicians complete ongoing education and are NATE-certified.
  • We are part of the Las Cruces Homeowner’s Association.
  • Our friendly, helpful staff members are dedicated to providing excellent service.
  • As a Trane Comfort Specialist we have met high standards for technical expertise and customer service.
  • All of our services are backed by a 100-percent satisfaction guarantee.
  • We are available for HVAC and plumbing emergency services 24/7.

Whether you’re new in town or have lived here all your life, call us today to schedule a service visit at for your Las Cruces, Dona Ana, Truth or Consequences, Deming, NM and surrounding communities home or business. We look forward to meeting your family’s heating and cooling needs for years to come.

  • Trane TCS
  • Angies List
  • Nate
  • Aqua Systems
  • Las Cruces Chamber of Commerce
  • Nest Certified

What our customers say

“Alex handled the fall check-up on our Train units this year and did a great job. One of the flame sensors was failing, and he found it was still under warranty, ordered a new one, and replaced the bad one the following week.”

Steve Thomas

“Hi there – I just wanted to let you know that Esteban was our technician and he did a fantastic job! He was patient, careful, and got our water softener fixed and working. Keep hiring people like Esteban!”

Scott Engel

Message to our Customers and Employees:

We are in unprecedented times here in our great nation, state, and city. Sun City Plumbing & Heating, Inc. has been serving our community for over 36 years and we are ready to serve the needs of our customers and team members while doing our best to protect the needs of the community at large. Safety is of the highest priority at Sun City Plumbing & Heating, Inc. every day for our customers and employees.

Team Sun City Plumbing & Heating, Inc. provides a vital role in maintaining the health and safety of our community. Therefore, we will remain open during this time of social distancing. If your plumbing, AC, or heating is in need of repair or replacement, we will be there for you. If your plumbing backs up, we will be there to clear it. We want to be there in case of emergencies and make sure we keep our customers safe and comfortable at home. We also need to take caution to protect our team members and make sure they stay healthy as well.

I want to share our plan to address concerns and answer questions that you may be asking. Below is our process moving forward until further notified.

We will be following cleaning protocols recommended by CDC and state agencies.

https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

Any team members that have fever, are showing signs of sickness, or who have been known to be exposed and not protected will be asked to remain at home.

Service call precautions:

Hours - We are open and running calls. If you need service, please call our main line at 575-526-9758 for service at any hour.

Customer Center Questions - When you call in, our office staff will be asking if anyone in the home has a fever, been diagnosed or had exposure to the virus. We need to know so that we can be proactive with our team’s response and level of protection. We will have some team members who do not want to be exposed to a high-risk customer and we will respect those wishes. We will also have team members who are willing to work in that environment so that we can respond to those in most need.

Many of our office staff will be working remotely. Please be patient as our customer care center as our internal communications may not run as smoothly.

We will give time frame estimates for calls, we will keep you informed of delays. We will use texting when possible to keep you posted. IF our office calls, please try to answer phone for efficient updates and call confirmation.

Social Distancing – in normal circumstances we would warmly shake hands with customers. During this time, we will keep a respectful distance. In most cases we can troubleshoot equipment from outside, in a crawl space, or in attics and basements with minimal face to face contact.

Sanitizing - You can be reassured our technicians will be following protocols to maintain a safe work environment by wearing gloves, wearing masks if needed, and disinfecting work areas in the home and in our trucks after each call. Mask availability will depend on them being available to purchase.

Your involvement on the Service Call - You may be asked by a technician to speak via video or Facetime and we may ask that you help control the thermostat while we are stationed at the equipment. We ask that you work with us so that we may provide the services needed.

Obtaining signatures for work - Our normal process is for repair work to be approved via signature before beginning work. In order to reduce contact, we will be suspending this requirement at this time so you will not be asked to sign a phone or tablet by our team. All approval will be verbal.

For equipment sales, we have the option of electronic signature approval via email and we will require signatures for replacement equipment.

Payment - During this time, we ask that all payments be made via electronic means via debit card, credit card, or 3rd party financing as much as possible. We have a link so payments can be made online or you can give us a call and we’d be happy to take your payment over the phones

Maintenance Calls - We will be running maintenance calls during this time. If you are scheduled already, we plan to come but you are welcome to reschedule so please let us know. We will call before coming and go over any precautions that we need to discuss. As mentioned above, we can often work on equipment with minimal contact.

System maintenance is still very important and does not need to be put off for too long or ignored all together.

Measures we are taking for our team to be aware of - Some of our team members may be working remotely from home and therefore our internal communication may not be as smooth as we would like. Please be patient with our team so that we can take the best care of you and all our customers. We intend to limit our time in groups as we have canceled all group meetings until further notice.

Technicians already work in isolation for most of the day and are not exposed to large groups during work. We will be limiting face to face interaction between our office team members and field team members.

Future Updates from Sun City Plumbing & Heating, Inc. We plan to work our plan in two week increments unless the situation changes. We will send out communications via email and social media if our plan changes.

We greatly appreciate our customers and team members.

We understand the value of trying to reduce the spread of this virus so that our healthcare system is not overwhelmed. We are confident that we will be able to handle this predicament as quickly as possible and return to normality.

Sincerely,
Jason Olguin

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