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Alex came by for a seasonal change over and an estimate for a new furnace. Punctual, personable, and thorough going, he took time explaining everything, with no high pressure sales approach. Instead he was reasonable, knowledgeable, thought options through with me, took the time. Well done; such competence and respect for the customer is refreshing and inspires confidence in the company. They've got my business from now on. 5/31/19 update. Just wanted to add a follow-up on the installation of the furnace and evaporative cooler. Raul and Jeff arrived promptly for the install, were down to business right out of the gate, courteous, efficient, and conscientious. They problem solved creatively with consultation by staff at the office when there was an unexpected complication (went out of their way, very honest), and genuinely demonstrated pride in the job they were doing (rare nowadays in my experience). Alex came by after the work was done to do a walk through with me and again was generous with his time and attention to detail, ensuring my satisfaction with the work. Without exaggeration, every member of their team with whom I interacted was first rate and unfailingly professional, including Holly in scheduling and Jason, a manager with whom I spoke briefly when the above mentioned unanticipated complication arose during the installation. The work culture in this business must be remarkable; these folks are good, really good. 6/26/21 review. Matt came by to perform seasonal maintenance/change over and, like all the other staff I've dealt with at Sun City over the last few years (including office staff over the phone), he was great--friendly, courteous, and efficient. It's striking how consistently solid these folks are--across the board, every time, they get the job done. It's an impressive track record. Read Less

Eddie and Jesus just finished installing our new central air conditioning. We were so impressed with their efficiency, knowledge, attention to detail, and personable and considerate presence. The job was completed on schedule; they arrived when expected. They were committed and polite and able. We are very happy with the way this installation went. Yesterday Fernando Buenrostro checked out our 2 AC units. He was very helpful and thorough. We appreciated his manners and his efficiency. I had a few questions and he answered them. Read Less

Sun City does it again. Not only do they send out a plumber on the same morning as my call for service, but they have Aaron show up for the job. A personable, courteous, professional and highly efficient young plumber who repaired the leaks in four separate faucets in good time considering he had to go out to buy some parts for the maintenance. What more can you ask for? Oh, yeah, he was helpful, too, providing me with an estimate for future work while he was here. Keep it up Sun City, and I'll continue giving you my business. Read Less